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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
HP Colorado External 14GBe Tape Backup
I have migrated to Win XP Home for my OS on a new HP laptop. The software HP Colorado Backup Software II, Ver 9 ran on my old laptop under Win 98 great. HP has discontinued this product and does not support Win XP.
The tape drive backs up the data, but under the "Compare" stage I receive major errors like "Error..file name - error reading from storage device", and "Error...file name - has corrupted data on the backup media. File header not found on media [4872 1308]."
This happens on old and well as brand new media tapes.
I tried forcing the program to run under Win XP "compatibility mode" but it will not start.
I tried upgrading to Veritas software/Stomp's "Backup MyPC ver 4.85". The tape drive backs up the data, but again under the "Compare" stage I receive major errors like "Data read from the backup device was damaged (CRC failure) [4641 1221] Error..file name - has damaged or corrupt data on the media."
Veritas does not support HP's Colorado Tape Backup "External PPT" interface, but does support the HP Colorado Tape Backup "Internal IDE" interface. My friend also has a HP Colorado tape Backup 20 GBe Internal and it works under Win XP.
Is their a software package that will run my device under Win XP Home, or can Win XP Pro handle this device?
The tape drive backs up the data, but under the "Compare" stage I receive major errors like "Error..file name - error reading from storage device", and "Error...file name - has corrupted data on the backup media. File header not found on media [4872 1308]."
This happens on old and well as brand new media tapes.
I tried forcing the program to run under Win XP "compatibility mode" but it will not start.
I tried upgrading to Veritas software/Stomp's "Backup MyPC ver 4.85". The tape drive backs up the data, but again under the "Compare" stage I receive major errors like "Data read from the backup device was damaged (CRC failure) [4641 1221] Error..file name - has damaged or corrupt data on the media."
Veritas does not support HP's Colorado Tape Backup "External PPT" interface, but does support the HP Colorado Tape Backup "Internal IDE" interface. My friend also has a HP Colorado tape Backup 20 GBe Internal and it works under Win XP.
Is their a software package that will run my device under Win XP Home, or can Win XP Pro handle this device?
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