Check to see if you have the correct printer cable and then go into the BIOS and make sure the LPT port is set up for Bi-directional communication. Not sure if you have to set the port on the scanner up or not, but it's worth a look in the manual.
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
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