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Discussion Starter · #1 ·
Hi, I hope you are doing well.

My friend called me a couple of days ago stating that she downloaded a file from a fake IRS e-mail. Since then, her computer cannot load a single file, and all her icons and programs are missing. Yeah, this seems pretty bad.

I'm going over to her place tomorrow to check it out, so I don't have a lot of information right now. I've fixed computers infected with viruses and spyware before, but this seems like it's worse than usual.

Any thoughts? Links to good sites? Thanks!

Computer information: She's running Windows XP, either Service Pack 1 or 2.
 
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