Hi, ahaWhynot, and welcome to TSG.

Check if the printer manufacturer has a website with a customer support section. You may need to download and install the manufacturer's software to use all of the printer's features.

If you would like more assistance here, it would help if told us the brand and model number of the printer.

 

The printer I bought is the Munbyn Bluetooth printer. I typed in the word "address" in the search bar on their website and didn't find the answer I needed.

 

Support a broad range of media: thermal printers are not limited to labels, they can print on receipt papers, plastic, and composite materials.









anonigviewer
bingenerator

 

The Munbyn Bluetooth printer is for use on an android or iOS device.

MUNBYN® RealWriter 129 Bluetooth Label Printer

Bring wireless convenience to labeling with MUNBYN® RealWriter 129 Bluetooth label printer. A high-speed Bluetooth label printer is a great help for your work and life!

munbyn.com

Were you told by Munbyn support that the small portable bluetooth printer you purchased can use a roll of labels?
I suspect the roll you bought is for a larger thermal printer.
Like this

https://www.softwaretestinghelp.com/best-shipping-label-printer/#3_MUNBYN_Thermal_Label_Printer

 

Were you told by Munbyn support that the small portable bluetooth printer you purchased can use a roll of labels?

The photos on the webpage in your link show the printer using fanfold and roll stock labels. An accessory holder to hold roll label stock is also shown.

I believe this may be the user manual for the printer. It indicates that specific software is needed to use the printer.

https://filedn.com/lTeuFbsT5lEpRomEtPDahLb/%E6%A0%87%E7%AD%BE%E6%9C%BA/ITTP129%20User%20Manual%20v1.00.pdf

EDIT: According to the manual, the printer does not have its own label creation and printing software. You need to use another app to create and print the label.

 

@ahaWhynot do you have access to Microsoft word
You can use it for labels
If you do have access to word what version do you have

 

also what is the label size you have purchased

 

The version I have is Microsoft 365. And the label size is 2.25*1.25 inches.

 

In fact, the printer I bought is not particularly small

Please go to the Munbyn page, find your label printer and post the link so we know exactly what model you are asking for help with.

I'm looking at a pdf of "a printer". It says Logistics printer not Munbyn. It also shows plugging in by USB cable.

It mentions a complimentary USB stick that has drivers and a video.
ahaWhynot, did you get a USB stick with the printer?

 

Yes, I got one. This enables it to connect to my computer for printing.

 

Try this
Create and print labels (microsoft.com)

 

Try this
Create and print labels (microsoft.com)

Thank you! This video is helpful.

 

You can set up a mail merge to print labels with excel that imports to word
or you can set one up with word

 

Okay. I will try it.

 

If you need a hand give a shout
Are the address labels ones you will reprint often?

 

Because you have roll labels you have to choose to set up a new label
and get the details such as side and top margins etc.
Pic attached