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HJT log need help

1999 Views 21 Replies 4 Participants Last post by  D_Trojanator
Started with an msn "worm" ... a link that got clicked and sends that same link to everyone else on your list. Anyways I am unable to update Bitdefender virus scan and unable to go on there website.. I am not sure if I am still sending links out to people on my msn but anyways... Someone tell me whats going on Thanks.

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
D:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
D:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
D:\Program Files\Softwin\BitDefender10\bdmcon.exe
D:\Program Files\Softwin\BitDefender10\bdagent.exe
D:\Program Files\MSN Messenger\MsnMsgr.Exe
D:\Program Files\Softwin\BitDefender10\vsserv.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\DOCUME~1\Chris\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [BDMCon] "D:\Program Files\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "D:\Program Files\Softwin\BitDefender10\bdagent.exe"
O4 - HKLM\..\Run: [MSConfig] D:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [MsnMsgr] "D:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe (file missing)
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "D:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - D:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - D:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon (file missing)
O23 - Service: COM+ Messages - Unknown owner - D:\WINDOWS\system32\svchosts.exe" -e te-110-12-0000282 (file missing)
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - D:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - D:\Program Files\Softwin\BitDefender10\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - D:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
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Hello there and welcome to TSG's security forum. :up:
My name is David, I will be helping you with your log today.

It is a good idea to print off these instructions.
There is a possibility some of the instructions will need to be carried out where internet access is not available.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and that you don't miss out any steps.
If you have any queries about the process or just general questions, just ask.

You have a Sdbot trojan backdoor infection.
W32/Sdbot-LM is a worm which attempts to spread to remote network shares. It also contains backdoor Trojan functionality, allowing unauthorised remote access to the infected computer via IRC channels while running in the background as a service process.
It spreads to network shares with weak passwords as a result of the backdoor Trojan element receiving the appropriate command from a remote user.


Due to the status of some of the files you have on your computer, I strongly recommend that you do the following immediately. Disconnect the infected computer from the internet until the computer can be cleaned. From a clean computer, change your online passwords-- for email, for banks, eBay, forums etc.... Do not change passwords or do any transactions while using the infected computer because the attacker may get the new passwords and transaction information.

Please move HijackThis to another location, preferably c:\Program Files\HijackThis. Anywhere is fine, other than your Desktop or a Temp folder. If HijackThis is in a temporary folder you run the risk of accidentally deleting the backups or it clutters your desktop with all the backups.
If you use Windows XP it might be that you just double clicked on the file HijackThis.exe, but that only extracts the file to a temporary folder. Please select the file and Extract it to a folder.

How do you make a permanent folder:

Click "My Computer", then "C:\" and then on "Program Files".
In the menu bar, "File"->"New"->"Folder".
That will create a folder named "New Folder", which you can rename to "HJT" or "HijackThis".
Now you have "C:\Program Files\HijackThis". Put your HijackThis.exe there.

Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

O23 - Service: COM+ Messages - Unknown owner - D:\WINDOWS\system32\svchosts.exe" -e te-110-12-0000282 (file missing)

Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

Open hijackthis, click 'config' (bottom right) Choose the tab 'misc Tools' on top.
Choose 'delete a file on reboot'. In the field, copy and paste the filepath a few lines below.
Click open. Hijackthis will tell you that this file will be deleted on next reboot and if you want to reboot now.
When asked if you want to reboot now, say Yes.:
D:\WINDOWS\system32\svchosts.exe

After the reboot, Open notepad and copy and paste the following text in the quote box into the window:
sc stop "COM+ Messages"
sc delete "COM+ Messages"
Save this as fix.bat
Choose to save as all files.
This is how the batch must look afterwards:

Doubleclick fix.bat and let the program run.

I have a feeling you have disabled some entries from start up.
Have you used Msconfig to disable start-up programs? Before we begin continue you please please go to:
Start / Run and type msconfig in the 'Run' box. When the System Configuration Utility opens, click on the 'startup' Tab.
Make sure there is a checkmark beside every entry. Do not reboot when asked to by Windows to complete the change.

Download and save Blacklight to your desktop.
Double-click blbeta.exe then accept the agreement.
Click on scan then click next,
You'll see a list of all items found.
Do not choose for rename yet! I want to see the log first; legitimate items can also be present.
There is a log on your desktop with the name fsbl.xxxxxxx.log (the xxxxxxx stand for numbers)
Post the contents of the log in your next reply.
Also post a brand new Hijackthis log and we can move from there.

David
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Please can you post a full Hijackthis log, I think the top part is cut off.. :up:
Hello there, let's continue.. :up:

It is a good idea to print off these instructions:
This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available.
You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!
If you have any queries about the process or just general questions, just ask.

Please set your system to show all files.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.

Please Download MsnVirRem.exe to your desktop from here
First close any other programs you have running as this will require a reboot
Double click MsnVirRem.exe to run it
Once open, click the button labelled "Search and Destroy"
When scanning is finished you will be prompted to reboot only if infected, Click OK
Now click the "Reboot" Button.
After the Reboot, you WILL receive file not found errors (usually 4) please acknowledge them and continue.
A Message should popup from MsnVirRem if not, double click the program again and it will finish
Please Post the contents of C:\msnvirrem.log in your next reply.

Start HijackThis, close all open windows leaving only HijackThis running. Place a check against each of the following if still present:

F3 - REG:win.ini: load=D:\WINDOWS\system32\kisjwglzz\winlogon.exe
F3 - REG:win.ini: run=D:\WINDOWS\system32\kisjwglzz\winlogon.exe
O4 - HKLM\..\Run: [winlogon] ?
O4 - Startup: winlogon.lnk = ?


Click on Fix Checked when finished and exit HijackThis.
Make sure your Internet Explorer is closed when you click Fix Checked!

Now reboot into Safe Mode.
This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.

Please find and delete this folder "if present":
D:\WINDOWS\system32\kisjwglzz

Reboot back to normal mode.

Please download Combofix to your desktop.
Doubleclick combo.exe to launch the application.
Follow the prompts that will be displayed on the screen.
Don't click on the window while the fix is running, because that will cause your system to hang.
When finished, it should produce a log, combofix.txt.
Post this log in your next reply together with a new hijackthislog.

David
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Hello there,

It is a good idea to print off these instructions:
This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available.
You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!
If you have any queries about the process or just general questions, just ask.

Download KillBox from the following link :
http://www.bleepingcomputer.com/files/killbox.php
Unzip the folder to your desktop.

Start Killbox.exe
Select the "Delete on Reboot" option.
Click on the "All Files" button (!important!),which will then flash green.
Copy the complete text in bold below to the clipboard by highlighting the filepaths and pressing Control + C:

D:\ieupdate.exe
D:\Program Files\Ipwindows
D:\WINDOWS\system32\kisjwglzz


Open 'file' in the killboxmenu on top and choose Paste from clipboard
You must use the file File menu--pasting by right-clicking the mouse will only enter one file.
Then press the button that looks like a red circle with a white X in it.
Killbox will tell you that all listed files will be removed on next reboot and asks if you would like to Reboot now, click "yes".
Click OK at any Pending File Rename Operations prompt, let me know if there appear.
If you don't get that message, reboot manually.
Your computer should reboot now.

Please open notepad and and copy and paste next bold in it:
(don't forget to copy and paste REGEDIT4)
REGEDIT4

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run]
"winlogon"=-

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run]
"winlogon"=-

[-HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\runonce]
Save this as "fix.reg" Choose to save as *all files and place it on your desktop.
It should look like this:
Doubleclick on it and when it asks you if you want to merge the contents to the registry, click yes/ok.

Please download, install, and update AVG antispyware
Load AVG antispyware and then click the Update tab at the top. Under Manual Update click Start update.

After the update finishes (the status bar at the bottom will display "Update successful")
Then click on the Scanner tab at the top. Click the "Settings" tab and then change the recommended action to Quarantine.
Click Automatically generate report after every scan. Click back to the "Scan" tab and then click on Complete System Scan.
This scan can take quite a while to run, so be prepared. Ewido will list any infections found on the left hand side.

When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button.
AVG antispyware will display "All actions have been applied" on the right hand side. Click on "Save Report", then "Save Report As".
This will create a text file. Make sure you know where to find this file again (like on the Desktop).
Close AVG antispyware and reboot!! Please post the log in your next reply.
Also post a new Hijackthis log.
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Let's try and repair the internet connection:
Go to start > run and type cmd
A dos Window will appear.
Type next in the dos window: netsh winsock reset
Hit enter and reboot.

Now try the AVG download link again..Does it work?
Does this happen with all websites, or just ones related to security?
I think your hosts file might be blocking these connections...
Please download hoster from here
Unzip Hoster.zip, and open Hoster.exe
Then click on "Restore Microsoft's Hosts File"
Close program when complete.
Now reboot the computer and try the link again, and let me know if it works.
Copy the hoster program to your C: drive.

Now reboot into Safe Mode.
This can be done tapping the F8 key as soon as you start your computer
You will be brought to a menu where you can choose to boot into safe mode.
Make sure you choose the option without networking support.
Log in under the administrator account.

Now repeat the instructions from my previous post, do you get an error?
Let's try another few scanners, and see what we pick up.

Please perform this online scan: Kaspersky Webscan
Read the Requirements and Privacy statement, then select "Accept"
A dialogue box will appearing asking "Do you want to install this software?" Name: kavwebscan_unicode.cab
Select "Install" to download the ActiveX controls that allows ActiveScan to run.
When the download is complete it will say ready, click "Next"
Select a target to scan: Click on "My Computer"
When the scan is complete choose to save the results as "Save as Text"
Post the Kaspersky scan results in your next reply.

Download WinPFind3U.exe to your Desktop and double-click on it to extract the files. It will create a folder named WinPFind3u on your desktop.
  • Open the WinPFind3u folder and double-click on WinPFind3U.exe to start the program.
  • Now click the Run Scan button on the toolbar.
  • When the scan is complete Notepad will open with the report file loaded in it.
  • Click the Format menu and make sure that Wordwrap is not checked. If it is then click on it to uncheck it.
Use the Add Reply button and Copy/Paste the information back here. I will review it when it comes in. If, after posting, the last line is not < End of Report > then the log is too big to fit into a single post and you will need to split it into multiple posts.
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