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Discussion Starter · #1 ·
Hi,

It's the second time that my norton antivirus finds the same virus in the same directory, I do erase it but it pops up again the next scan.
This is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 9.50.36, on 24/06/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Sygate\SPF\smc.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\Norton AntiVirus\navapsvc.exe
C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\DOCUME~1\PROPRI~1\IMPOST~1\TEMP\_VWUPSRV.EXE
C:\WINDOWS\Explorer.EXE
C:\Programmi\Microsoft IntelliPoint\point32.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\dazzle emule\Emule\emule.exe
C:\Programmi\Google\Web Accelerator\GoogleWebAccWarden.exe
C:\Programmi\Google\Web Accelerator\googlewebaccclient.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:9100/proxy.pac
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Programmi\Google\Web Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Programmi\Advanced System Optimizer\IEHelper.dll
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Programmi\Google\Web Accelerator\GoogleWebAccToolbar.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programmi\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IntelliPoint] "C:\Programmi\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [navapp] C:\Programmi\NavExcel\NavHelper\v2.0.4d\navapp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Programmi\File comuni\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [MemoryOptimizer] memtuneup.exe
O4 - HKCU\..\Run: [NBJ] "C:\PROGRA~1\Ahead\NEROBA~1\NBJ.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [eMuleAutoStart] C:\Programmi\dazzle emule\Emule\emule.exe -AutoStart
O4 - Global Startup: Run Google Web Accelerator.lnk = C:\Programmi\Google\Web Accelerator\GoogleWebAccWarden.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Programmi\ATI Multimedia\TV\EXPLBAR.DLL
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1117408066046
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6281D669-766B-4B8E-A5C3-8E308B4C2DBE}: NameServer = 85.37.17.17 151.99.125.1
O17 - HKLM\System\CS2\Services\Tcpip\..\{6281D669-766B-4B8E-A5C3-8E308B4C2DBE}: NameServer = 85.37.17.17 151.99.125.1
O23 - Service: Adobe LM Service - Unknown owner - C:\Programmi\File comuni\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe (file missing)
O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Symantec Corporation - C:\Programmi\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Programmi\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Programmi\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\FILECO~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Smart Card Client (SCardClnt) - Unknown owner - C:\WINDOWS\System32\SCardClnt.exe (file missing)
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Programmi\Sygate\SPF\smc.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: AntiVir Update Temp (TmpUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\DOCUME~1\PROPRI~1\IMPOST~1\TEMP\_VWUPSRV.EXE
 

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hi, welcome to TSG.

go to add/remove and uninstall e-mule delete its folder from C:\program files.

go to this site and download these tools and once you get both
adaware and spybot, update both of them.

Set adaware to do a full system scan and deselect, "search for neglible risk entries".
Click next to start the scan.Delete everything adaware finds.

reboot and now run spybot

Spybot: Search and destroy.

Delete what spybot finds marked in red. After updating spybot hit the
immunize button.

reboot again

With CWshredder close all browsers and programmes and select the FIX button.

Go here and download Microsoft Antispyware Beta. First in the top menu click
File then Check for updates to download the definitons updates.

After updating look in the right side of the main window under "Run Quick
Scan Now" and click Spyware scan options. In that window put a tick by Run a
full system scan and then put a check by all three options below that then
click Run Scan now.

When the scan is finished, let it fix anything that it finds (have it
quarantine the items that have that option rather than delete just in case.
It is a beta program and there may be false positives)

Restart your computer.

All tools can be downloaded at the link below!

. Microsoft® Windows AntiSpyware
. cwshredder
. SpyBot search and destroy
. AdAware SE

http://www.majorgeeks.com/downloads31.html

have hijack this fix these entries. close all browsers and programmes before
clicking FIX.

O2 - BHO: IEPlugin Class - {CF7C3CF0-4B15-11D1-ABED-709549C10000} - C:\Programmi\Advanced System Optimizer\IEHelper.dll

* Download the trial version of Ewido Security Suite here

http://www.ewido.net/en/

* Install ewido.
* During the installation, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
* Launch ewido
* It will prompt you to update click the OK button and it will go to the main screen
* On the left side of the main screen click update
* Click on Start and let it update.
* DO NOT run a scan yet. You will do that later in safe mode.

* Click here for info on how to boot to safe mode if you don't already know
how.

How to boot to safe mode

http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam

* Now copy these instructions to notepad and save them to your desktop. You
will need them to refer to in safe mode.

* Restart your computer into safe mode now. Perform the following steps in
safe mode:

* Now run Ewido:

* Click on scanner
* Put a check by the following before you scan:
o Binder
o Crypter
o Archives
* Click the Start Scan button to start the scan.
* During the scan it will prompt you to clean files, click OK
* When the scan is finished, look at the bottom of the screen and click the Save report button.
* Save the report to your desktop

Run ActiveScan online virus scan here

http://www.pandasoftware.com/activescan/

When the scan is finished, anything that it cannot clean have it delete it.
Make a note of the file location of anything that cannot be deleted so you
can delete it yourself.
- Save the results from the scan!

post a new hijack this log, the ewdio log and active scan's log
 

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1,062 Posts
Discussion Starter · #3 ·
hi,
Thank you, I'm an old member of TSG forum, so I use daily all the softwares you have mentioned, I was just wondering if my HJT log looks clean or not.
Thanks
 
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