Tech Support Guy banner

HijackThis log

1586 Views 19 Replies 3 Participants Last post by  Rollin' Rog
I am being bombarded with popups! I notice something called DLHelper on my computer is this bad? I downloaded HijackThis and installed it. This is the log. Could someone please let me know what to do?

Logfile of HijackThis v1.97.7
Scan saved at 12:59:32 PM, on 03/25/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v5.00 SP1 (5.00.2920.0000)

Running processes:
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\Program Files\Tivoli\lcf\bin\w32-ix86\mrt\LCFD.EXE
C:\Program Files\ePO Agent\naimas32.exe
C:\Program Files\webesd\srvany.exe
C:\Program Files\JavaSoft\JRE\1.3.1_03\bin\javaw.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\PD\shwicon.exe
C:\Program Files\ePO Agent\naimag32.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
C:\My Documents\programs\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Honeywell Inc.
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL =
R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
R3 - URLSearchHook: TvmBho Class - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - C:\Program Files\TV Media\TvmBho.dll
O3 - Toolbar: @msdxmLC.dll,[email protected],&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-A08D-8F6FA787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrsc032.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [Client Access Service] "C:\Program Files\IBM\Client Access\CwbSvStr.Exe"
O4 - HKLM\..\Run: [Client Access Help Update] "C:\Program Files\IBM\Client Access\cwbinhlp.exe"
O4 - HKLM\..\Run: [Client Access Check Version] "C:\Program Files\IBM\Client Access\cwbckver.exe" LOGIN
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [SwdisUsrPCN.olt12c1vv01] "C:\PROGRA~1\Tivoli\lcf\dat\1\cache\lib\w32-ix86\wdusrpcn.exe" "C:\Program Files\Tivoli\swdis\1\wdusrpcn.env"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [lcfep] "C:\PROGRA~1\Tivoli\lcf\bin\w32-ix86\mrt\lcfep.exe"
O4 - HKLM\..\Run: [ShowIcon_The Company_USB Flash HDD Series Driver v1.17r022] "C:\Program Files\PD\shwicon.exe" -t"The Company\USB Flash HDD Series Driver v1.17r022"
O4 - HKLM\..\Run: [NaimAgent_UI] C:\Program Files\ePO Agent\naimag32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\Netscape\Communicator\Program\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Startup: DLHelperEXE.exe
O4 - Startup: Microsoft Office Shortcut Bar.Lnk = C:\Program Files\Microsoft Office\Office\MSOFFICE.EXE
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .avi: C:\Program Files\Netscape\Communicator\Program\PLUGINS\npavi32.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone:
O15 - Trusted Zone:
O15 - Trusted Zone:
O15 - Trusted Zone:
O15 - Trusted Zone:
O15 - Trusted Zone:
O16 - DPF: {0006F063-0000-0000-C000-000000000046} (Microsoft Outlook View Control) -
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) -
O16 - DPF: {34805D32-AD89-469E-8503-A5666AEE4333} -
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} -
O16 - DPF: {AED98630-0251-4E83-917D-43A23D66D507} (WebHandler Class) -
O16 - DPF: {CD89AB62-B70C-43CF-AC83-C7BB55C3DA43} -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

See less See more
Not open for further replies.
1 - 2 of 20 Posts
Actually thjs particular "search hook" entry is a legitimate Microsoft one:


However the registry entry appears to be damaged by a CoolwebShredder infection which adds the underscore _ to the end of the line.

I don't know why you would have trouble deleting it if the CWShredder.exe has been run and the system rebooted afterwards.

Try running the CoolWebshredder again.

I would also recommend you update IE to IE6SP1, this may replace the line permanently since it is really a part of IE but shouldn't be showing in the Scanlog like that.
I don't know if this will work if HijackThis isn't doing it, but try running regedit

Collapse the file tree completely so that just "my computer" is showing. Select Edit > Find and enter:


be sure the underscore "_" is a part of the Search string and do not delete any "hits" that do not have that, or they will be MS entries.

Hit Find, right click on and delete any hits for the above. Hit f3 to continue searching and doing the same until the search is complete.

Then go to Internet Options > Programs tab and hit "reset web settings".

Then try another HijackThis Scanlog and see if it remains out of there.
See less See more
1 - 2 of 20 Posts
Not open for further replies.