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If you still need help with this please rescan with Hijack This and post a new log in this thread.

After you post the next Hijack This log, it is very important that you not restart your computer or attempt to do anything to remove this until I have posted the removal directions because the files and the entries in HJT will change and we will have to start all over again. It would be best that you do nothing at all with the computer until you get the directions.
 

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I'm pasting the log in the thread for easier viewing.

Logfile of HijackThis v1.99.1
Scan saved at 10:52:19 PM, on 6/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\ipto32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {CF550B9D-3735-B065-B10F-6FBED6C70DA4} - C:\WINDOWS\system32\apiol32.dll
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [ipto32.exe] C:\WINDOWS\ipto32.exe
O4 - HKCU\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/pcpitstop.cab
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/SymAData.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\hpzipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 

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** First you need to download the following tools and have them ready to run. Do not run any of them until instructed to do so:

* Click here to download cwsserviceremove.zip and unzip it to your desktop.

* Go here to download CCleaner.
  • Install CCleaner
  • Launch CCleaner and look in the upper right corner and click on the "Options" button.
  • Click "Advanced" and remove the check by "Only delete files in Windows temp folders older than 48 hours".
  • Click OK
  • Do not run CCleaner yet. You will run it later in safe mode.

* Click Here and download the new version of Killbox and save it to your desktop.

* Click here to download CWSinstall.exe. Click on the CWSinstall.exe file and it will install CWShredder. Do Not run it yet.

* Click here to download AboutBuster created by Rubber Ducky.

Unzip AboutBuster to the Desktop then click the "Update Button" then click "Check for Update" and download the updates and then click "Exit" because I don't want you to run it yet. Just get the updates so it is ready to run later in safe mode.

* Now go ahead and set your computer to show hidden files like so:

Because XP will not always show you hidden files and folders by default, Go to Start > Search and under "More advanced search options".
Make sure there is a check by "Search System Folders" and "Search hidden files and folders" and "Search system subfolders"

Next click on My Computer. Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and "Hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

* Click here for info on how to boot to safe mode if you don't already know how.

**After you have downloaded all the above tools, sign off the internet and remain offline until this procedure is complete. Copy these instructions to notepad and save them on your desktop for easy access. You must follow these directions exactly and you cannot skip any part of it.

** Restart your computer into safe mode now. Perform the following steps in safe mode:

* Double click on the cwsserviceremove.reg file you downloaded at the beginning to enter into the registry. Answer yes when asked to have it's contents added to the registry.

* Run Hijack This and put a check by all of the following entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\lwxfv.dll/sp.html#12047

R3 - Default URLSearchHook is missing

O2 - BHO: Class - {CF550B9D-3735-B065-B10F-6FBED6C70DA4} - C:\WINDOWS\system32\apiol32.dll

O4 - HKLM\..\Run: [ipto32.exe] C:\WINDOWS\ipto32.exe


After you have checked all of those, click the "Fix Checked" button.

Exit Hijack This.

* Double-click on Killbox.exe to run it. Now put a tick by Standard File Kill. In the "Full Path of File to Delete" box, copy and paste the following line then click on the button that has the red circle with the X in the middle. It will ask for confimation to delete the file. Click Yes.

C:\WINDOWS\ipto32.exe

Exit the Killbox.

* Next run aboutbuster. Double click aboutbuster.exe, click OK, click Start, then click OK. This will scan your computer for the bad files and delete them.

* Run CWShredder. Just click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.

* Start Ccleaner and click Run Cleaner

* Go to Control Panel > Internet Options. Click on the Programs tab then click the "Reset Web Settings" button. Click Apply then OK.

** Restart back into Windows normally now and do the following:

* Turn off System Restore:

On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
Restart your computer.

* Go here and do an online virus scan.

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself. Housecall will detect the leftover files from this hijacker.

* Download the Hoster from here . UnZip the file and press "Restore Original Hosts" and press "OK". Exit Program.

* If you have Spybot S&D installed you will also need to replace one file.
Go here and download SDHelper.dll. Copy the file to the folder containing your Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy)

* Check in the C:\Windows\system32 folder to be sure you have a file named Shell.dll. If you do not have one, go to the C:\Windows\system32\dllcache folder.
Find shell.dll and right click on it. Choose Copy from the menu.
Open the System32 folder and right click on an empty space in the window. Choose Paste from the menu.

* control.exe may have been deleted.
See if control.exe is present in C:\windows\system32

If control.exe isn't there, go here, and download control.exe per the instructions at the site.

* IMPORTANT!: Please check your ActiveX security settings. They may have been changed by this CWS variant to allow ALL ActiveX!! Reset your active x security settings like so... Go to Internet Options > Security > Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX controls not marked as safe" to 'disable'.

* When you are sure you are clean turn System Restore back on and create a restore point.

To create a restore point:

Single-click Start and point to All Programs.
Mouse over Accessories, then System Tools, and select System Restore.
In the System Restore wizard, select the box next the text labeled "Create a restore point" and click the Next button.
Type a description for your new restore point. Something like "After trojan/spyware cleanup". Click Create and you're done.
 

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Discussion Starter · #6 ·
I've got as far as downloading About Buster, but when I try to update it give me an critical error message. Update does not run. I tried re-downloading, but same result... Error reads "An error has occured during downloading"
 
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