Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Status
Not open for further replies.
1 - 4 of 4 Posts

· Registered
Joined
·
22 Posts
Discussion Starter · #1 ·
Logfile of HijackThis v1.99.0
Scan saved at 7:17:17 PM, on 2/2/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\McAfee\McAfee VirusScan\VsStat.exe
C:\Program Files\McAfee\McAfee VirusScan\Webscanx.exe
C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Smtray.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\McAfee\QuickClean\PlgUni.exe
C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGRDIAN.EXE
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\Program Files\Ares Lite Edition\Ares.exe
C:\PROGRA~1\KAZAAL~1\KAZAAL~1.KPP
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Encarta\Encarta Reference Library 2003\EDICT.EXE
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Ashley McClure\Local Settings\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.hotmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: (no name) - {CA0E28FA-1AFD-4C21-A8DC-70EB5BE2F076} - C:\Program Files\SurfSideKick 2\SskBho.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\System32\msbe.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [Smapp] Smtray.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [Imonitor] "C:\Program Files\McAfee\QuickClean\PlgUni.exe" /START
O4 - HKLM\..\Run: [Alogserv] C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGRDIAN.EXE" /SU
O4 - HKLM\..\Run: [KAZAA] "C:\PROGRA~1\KAZAAL~1\kpp.exe" "C:\PROGRA~1\KAZAAL~1\KAZAAL~1.KPP" /SYSTRAY
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\Program Files\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares Lite Edition\Ares.exe" -h
O4 - HKCU\..\Run: [SurfSideKick 2] C:\Program Files\SurfSideKick 2\Ssk.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Forget Me Not.lnk = C:\Program Files\Broderbund\AG CreataCard\AGRemind.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Support - {42F1F00B-DF88-4BD9-B47F-2EE53D1B0A9F} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.inf...W/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by1fd.bay1.hotmail.msn.com/resources/MsnPUpld.cab
O18 - Protocol: relatedlinks - {CD8D1CAA-FE4A-45DF-A06C-028AAF1821DE} - (no file)
O23 - Service: AOL Connectivity Service - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVSync Manager - Networks Associates Technologies, Inc. - C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
O23 - Service: IMAPI CD-Burning COM Service - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McShield - Unknown - C:\Program Files\Common Files\Network Associates\McShield\Mcshield.exe
O23 - Service: PCTEL Speaker Phone - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZESOFT - Unknown - C:\WINDOWS\zeta.exe
 

· Retired Moderator
Joined
·
84,466 Posts
Welcome to TSG :)

Go to Control Panel - Add/Remove Programs
Uninstall these (if listed):

Ares
Kazaa Lite
SurfSideKick 2
ViewPoint Manager

Then download and run the following:

Ad-Aware SE: http://www.lavasoftusa.com/support/download/

Install and run it. On the bottom right corner of Ad-Aware you will see an option called "Check for updates now", click on that and choose "connect". Download the updates. Next click on "Scan now" on the left side of Ad-Aware. Make sure that "Search for negligible risk entries" is crossed out and not ticked. Choose "Perform full system scan" and click "Next". After Ad-Aware scans your computer, Ad-Aware may find some bad files on your computer so make sure you tick them all and choose "Next". It will ask if you want to remove those items so just continue. After removing the items close Ad-Aware.

Reboot

SpyBot: http://majorgeeks.com/download2471.html

Install and run it. Choose "Search for updates". Next choose "Download updates". After that, choose "Search and Destroy" and click on "Check for problems". If Spybot finds any nasties on your computer, make sure that they are ticked and choose "Fix selected problems".

Reboot again

Move Hijack This out of the Temp folder. Have it in a permanent folder of your creation on the hard drive. Run it from there and post a new log :up:
 

· Registered
Joined
·
22 Posts
Discussion Starter · #3 ·
I have already tried to uninstall SurfSideKick on add/remove programs and run SpyBot and AdAware. Am I doing something wrong or should I try something else? Thank you.
 

· Registered
Joined
·
49,013 Posts
It does not appear that you have the current version of the removal programs

SpywareBlaster http://www.javacoolsoftware.com/spywareblaster.html
AdAware SE http://www.majorgeeks.com/download506.html
SpyBot S&D 1.3 http://www.safer-networking.org/en/download/

DL them (they are free), install them, check each for their
definition updates
and then run AdAware and Spybot, fixing anything
they say.

In SpywareBlaster - Always enable all protection after updates
SpyBot - After an update run immunize

HiJackThis.exe is in a temp folder and HAS to be in a permanent folder like C:\HJT

Make sure you have and are running the above versions with updates

Remove the programs that Cheese mentioned and run the above and then boot and post a new log
 
1 - 4 of 4 Posts
Status
Not open for further replies.
Top