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· Registered
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83 Posts
Discussion Starter · #1 ·
TSG,
my neighbours have just aquired ADSL and my have been sufing without any anti virus. I loaded AVG for them and it found 2500 infected files !!!! (is this a record?).
It healed all but 16 files so I ran Adaware6, spybot s&d. I also ran CWshredder but came back with a report shown below.

I also ran Hijackthis to see if anything is wrong in the registry
Can TSG take a look and please advise?
many thanks
jrwestham
(ps also they are not running Freeserve as there isp but this is appearing when they run IE, this may be due to them running a freeserve disk many months ago)
==============================================
WShredder v1.53.2 scan only report
Please understand that a CWShredder 'Scan only' report
might not be sufficient to troubleshoot an infected system.
You can use HijackThis for that:
http://www.merijn.org/files/hijackthis.zip
http://www.spywareinfo.com/~merijn/files/hijackthis.zip

Windows 98 (4.10.2222 A)
Windows dir: C:\WINDOWS
Windows system dir: C:\WINDOWS\system
AppData folder: C:\WINDOWS\Application Data
Username: Ben

Infected Registry value:
HKCU\Software\Microsoft\Internet Explorer\TypedURLs,url13
Infected data: http://www.ihateyour.com
Hosts file not present
Found CWS.Control (if filesize is over 50k) file: C:\WINDOWS\control.exe (2112 bytes, A)
Registry value: DefaultPrefix (should be http://) [] http://
Registry value: WWW Prefix (should be http://) [www] http://
Registry value: Mosaic Prefix (should be http://) [mosaic] http://
Registry value: Home Prefix (should be http://) [home] http://
Found Win.ini file: C:\WINDOWS\win.ini (9331 bytes, A)
Found line in Win.ini: load=
Found line in Win.ini: run=
Found System.ini file: C:\WINDOWS\system.ini (2345 bytes, A)
Found line in System.ini: shell=Explorer.exe

- END OF REPORT -
=============================================
ogfile of HijackThis v1.97.7
Scan saved at 13:19:21, on 20/03/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MDM.EXE
C:\PROGRAM FILES\TREND MICRO\PC-CILLIN 2002\PCCIOMON.EXE
C:\PROGRAM FILES\TREND MICRO\PC-CILLIN 2002\PCCPFW.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\SISTRAY.EXE
C:\WINDOWS\SYSTEM\KHOOKER.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\ptsnoop.exe
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\PROGRAM FILES\TREND MICRO\PC-CILLIN 2002\PCCGUIDE.EXE
C:\PROGRAM FILES\TREND MICRO\PC-CILLIN 2002\PCCCLIENT.EXE
C:\PROGRAM FILES\TREND MICRO\PC-CILLIN 2002\POP3TRAP.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMET SYSTEMS\DM\BIN\DMSERVER.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\SAGEM\SAGEM [email protected] 800-840\DSLMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.freeserve.com/iesearch/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBAR\FSBAR.DLL (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\SYSTEM\SISTRAY.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\SYSTEM\khooker.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [Protect It! TAPI] C:\WINDOWS\SYSTEM\MSPITAPI.EXE
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCIOMON.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCIOMON.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [systray] C:\WINDOWS\SYSTEM\A.EXE
O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\BIN\DMSERVER.EXE /onreboot
O4 - HKLM\..\Run: [service] C:\WINDOWS\services.exe -serv
O4 - HKLM\..\Run: [autoclk] autoclk.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [PCCIOMON.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCIOMON.exe"
O4 - HKLM\..\RunServices: [PCCPFW] C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM [email protected] 800-840\dslmon.exe
O8 - Extra context menu item: Search with Freeserve - res://C:\PROGRA~1\FREESE~1\FSBAR\FSBAR.DLL/VSearch.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\system\intralaunch.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37925.170150463
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
 

· Retired Moderator Retired Malware Specialist
Joined
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56,593 Posts
First Name -
Derek
The reason it was suggested to run an online scan is that AVG missed these 4, the first 2 are known trojans/viruses but the 3rd & 4th ones are unknown but almost certain to be bad
C:\WINDOWS\SYSTEM\A.EXE
C:\WINDOWS\services.exe
C:\WINDOWS\SYSTEM\MSPITAPI.EXE
autoclk.exe

Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.freeserve.com/iesearch/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBAR\FSBAR.DLL (file missing)

O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL

O4 - HKLM\..\Run: [Protect It! TAPI] C:\WINDOWS\SYSTEM\MSPITAPI.EXE

O4 - HKLM\..\Run: [systray] C:\WINDOWS\SYSTEM\A.EXE
O4 - HKLM\..\Run: [DM_Server] C:\PROGRA~1\COMETS~1\DM\BIN\DMSERVER.EXE /onreboot
O4 - HKLM\..\Run: [service] C:\WINDOWS\services.exe -serv
O4 - HKLM\..\Run: [autoclk] autoclk.exe
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} (IntraLaunch.MainControl) - file://E:\system\intralaunch.CAB

Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
then as some of the files or folders you need to delete may be hidden do this:
Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

Delete these files
C:\WINDOWS\SYSTEM\A.EXE
C:\WINDOWS\services.exe
C:\WINDOWS\SYSTEM\MSPITAPI.EXE

search for and delete autoclk.exe probably in c:\windows\system

and Delete these folders
C:\PROGRAM FILES\COMET SYSTEMS
C:\Program Files\LimeShop
C:\PROGRAM FILES\MYWAY

then
Reboot normally & after running online scans post a new log to check please
 

· Registered
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83 Posts
Discussion Starter · #9 ·
I have followed your instructions and here is the latest log can you take a look and advise please?

Logfile of HijackThis v1.97.7
Scan saved at 21:44:33, on 22/03/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MDM.EXE
C:\PROGRAM FILES\TREND MICRO\PC-CILLIN 2002\PCCIOMON.EXE
C:\PROGRAM FILES\TREND MICRO\PC-CILLIN 2002\PCCPFW.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\SISTRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\KHOOKER.EXE
C:\WINDOWS\ptsnoop.exe
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\PROGRAM FILES\TREND MICRO\PC-CILLIN 2002\PCCGUIDE.EXE
C:\PROGRAM FILES\TREND MICRO\PC-CILLIN 2002\PCCCLIENT.EXE
C:\PROGRAM FILES\TREND MICRO\PC-CILLIN 2002\POP3TRAP.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE
C:\PROGRAM FILES\SAGEM\SAGEM [email protected] 800-840\DSLMON.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\WINWORD.EXE
C:\WINDOWS\MSAGENT\AGENTSVR.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\HJT\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.freeserve.com/iesearch/default.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBAR\FSBAR.DLL (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\SYSTEM\SISTRAY.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\SYSTEM\khooker.exe
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [internat.exe] internat.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"
O4 - HKLM\..\Run: [PCCIOMON.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCIOMON.exe"
O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"
O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Machine Debug Manager] C:\WINDOWS\SYSTEM\MDM.EXE
O4 - HKLM\..\RunServices: [PCCIOMON.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCIOMON.exe"
O4 - HKLM\..\RunServices: [PCCPFW] C:\Program Files\Trend Micro\PC-cillin 2002\PCCPFW.exe
O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM [email protected] 800-840\dslmon.exe
O8 - Extra context menu item: Search with Freeserve - res://C:\PROGRA~1\FREESE~1\FSBAR\FSBAR.DLL/VSearch.htm
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
O12 - Plugin for .mp3: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37925.170150463
O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
 

· Retired Moderator Retired Malware Specialist
Joined
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56,593 Posts
First Name -
Derek
Looks clear now and if they are not using freeserve any longer just fix these couple of entries

Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.freeserve.com/iesearch/default.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
O3 - Toolbar: Freeserve - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\FREESE~1\FSBAR\FSBAR.DLL (file missing)
 

· Registered
Joined
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117 Posts
Hi Thanks To ALL

I am the Neighbor that jrwestham has been helping so 1st thanks again to all.
Also to get rid of the Free serve thing i have done it, and it got rid of the task bar saying "provided by Free serve" but still it says it on outlook express task bar also instead of the spinning Globe it is still the free serve symbol can any one help with this?

Thanks again for helping to get rid of my 4000 viruses!!
THANKS :) :) :) :) :) :)
 

· Retired Moderator Retired Malware Specialist
Joined
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56,593 Posts
First Name -
Derek
How can I remove the Freeserve or other ISP logo from the top right corner of the Outlook Express window?
This branding is actually part of Internet Explorer, and you can remove it easily. Open the folder at C:\Program Files\Internet Explorer and delete the entire subdirectory called SIGNUP.

then reboot & restart iE & OE and all the rest of the freeserve adverts should have gone
 

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117 Posts
Yer i done that and it got rid of the freeserve symbol and got back the globe but on oe on the task bar it still has provided by freeserve and a advert @ the bottom have you any idea how to get rid of these? Please
 
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