[wawawhee]

I have a dell laptop that has installed a new user "chadlee smith". The computer then tried to dial porn lines. This new user can not be removed fromthe authorized users. I have run spybot search and destroy and alot of the files disappeared. Checking the processes, the rate went from <30% of cpu mem. to >15%. What can I do to remove all traces of chadlee smith?

 

[A Hawk]

Go here http://www.lurkhere.com/~nicefiles/ and d/load Hijack this. Run it and check save log then copy and paste it back here. DON"T DELETE ANYTHING till some one looks at the log.

 

[wawawhee]

This is the log from hijack this. Any help is appreciated!

Logfile of HijackThis v1.97.7
Scan saved at 5:34:08 PM, on 4/10/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\ISTsvc\istsvc.exe
C:\WINDOWS\System32\rundll32.exe
C:\windows\system32\wdwctrl.exe
C:\Program Files\Media\Media\UpdateStats.exe
C:\Program Files\Common files\updater\wupdater.exe
C:\Program Files\RVP\bpc.exe
C:\WINDOWS\system32\pcs\pcsvc.exe
C:\Program Files\Internet Optimizer\optimize.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\DELL\AccessDirect\dadapp.exe
C:\Program Files\DELL\AccessDirect\DadTray.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Precpop2\precpop2.exe
C:\PROGRA~1\AUTOUP~1\AUTOUP~1.EXE
C:\WINDOWS\System32\atiptaxx.exe
C:\Documents and Settings\Chadlee Smith\Application Data\urpo.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ClockSync\Sync.exe
C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
C:\WINDOWS\System32\YvqKM.exe
C:\WINDOWS\System32\PlpK.exe
C:\WINDOWS\System32\wuauclt.exe
D:\HijackThis.exe
C:\Documents and Settings\Chadlee Smith\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://omega-search.com/go/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://omega-search.com/go/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://smbusiness.dellnet.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://omega-search.com/go/panel_search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://omega-search.com/go/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{8952A998-1E7E-4716-B23D-3DBE03910972} - (no file)
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: (no name) - _{5D60FF48-95BE-4956-B4C6-6BB168A70310} - (no file)
O1 - Hosts: 12.129.205.209 search.netscape.com12.129.205.209 sitefinder.verisign.com
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - (no file)
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ohb - {18B79968-1A76-4953-9EBB-B651407F8998} - C:\WINDOWS\System32\windec32.dll
O2 - BHO: (no name) - {2CF0B992-5EEB-4143-99C0-5297EF71F443} - C:\WINDOWS\System32\stlbdist.DLL
O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
O2 - BHO: (no name) - {63B78BC1-A711-4D46-AD2F-C581AC420D41} - C:\WINDOWS\System32\btiein.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {F54583B5-A4D7-412B-85D1-AB189B2FDA61} - C:\WINDOWS\System32\frametbuf.dll
O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINDOWS\nem214.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: I-Lookup.com Bar - {6EF3AE25-5A7D-40C2-9B44-9ED0068621C0} - C:\WINDOWS\System32\windec32.dll
O3 - Toolbar: Search - {2CF0B992-5EEB-4143-99C0-5297EF71F444} - C:\WINDOWS\System32\stlbdist.DLL
O3 - Toolbar: (no name) - {6BFDA72D-2B9B-4D58-AFCD-79A7F49C084D} - (no file)
O4 - HKLM\..\Run: [2LRX2W83X2T3MQ] C:\WINDOWS\System32\GnsDk.exe
O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
O4 - HKLM\..\Run: [{2CF0B992-5EEB-4143-99C0-5297EF71F444}] rundll32.exe C:\WINDOWS\System32\stlbdist.DLL,DllRunMain
O4 - HKLM\..\Run: [wdwctrl] c:\windows\system32\wdwctrl.exe /nocomm
O4 - HKLM\..\Run: [Video Services] explore.exe
O4 - HKLM\..\Run: [UpdateStats] C:\Program Files\Media\Media\UpdateStats.exe
O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
O4 - HKLM\..\Run: [TCASUTIEXE] TCAUDIAG -off
O4 - HKLM\..\Run: [sysme] C:\WINDOWS\System32\sysme.exe
O4 - HKLM\..\Run: [SBHC] C:\Program Files\SuperBar\sbhc.exe
O4 - HKLM\..\Run: [RVP] "C:\Program Files\RVP\bpc.exe"
O4 - HKLM\..\Run: [precpop2] "C:\Program Files\Precpop2\starter.exe"
O4 - HKLM\..\Run: [Pcsv] C:\WINDOWS\system32\pcs\pcsvc.exe
O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Belt] C:\WINDOWS\Belt.exe
O4 - HKLM\..\Run: [AutoUpdater] C:\PROGRA~1\AUTOUP~1\AUTOUP~1.EXE
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKCU\..\Run: [olehelp] C:\WINDOWS\System32\olehelp.exe
O4 - HKCU\..\Run: [Ncao] C:\Documents and Settings\Chadlee Smith\Application Data\urpo.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ClockSync] C:\Program Files\ClockSync\Sync.exe /q
O4 - HKCU\..\Run: [BLMessagingIntegration] C:\Program Files\Common Files\PSD Tools\blengine.exe
O4 - Startup: Camio Viewer.lnk = C:\Program Files\Sierra Imaging\Image Expert\IXApplet.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://mx253.sb03.com/apps/softsearch/247_ax1.cab
O16 - DPF: {26E8361F-BCE7-4F75-A347-98C88B418322} - http://dst.trafficsyndicate.com/Dnl/T_50087/QDow.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://files.member.yahoo.com/dl/installs/sbc/yinsthdlk.cab

 

[Flrman1]

I've moved this to the Security forum.

Give me a few minutes to look through the log.

 

[Flrman1]

First run this uninstaller to get rid of the peper.a trojan:

http://www.zerosrealm.com/downloads/uninst.exe

*Note: Just click on the uninst.exe and let it run. When it is finished it will just close. There will be no dialogue. Also you must be connected to the internet for the uninstaller to be effective.

Click here to download CWShredder. Close all browser windows,UnZip the file, click on the cwshredder.exe then click "Fix" (Not "Scan only") and let it do it's thing.

When it is finished restart your computer.

IMPORTANT!: To help prevent this from happening again, I strongly recommend you install the patches for the vulnerabilities that this hijacker exploits.

The simplest way to make sure you have all the security patches is to go to Windows update and install all "Critical Updates and Service Packs"

Go here and download Adaware 6 Build 181

Install the program and launch it.

First in the main window look in the bottom right corner and click on Check for updates now and download the latest referencefiles.

Make sure the following settings are made and on -------ON=GREEN

From main window :Click Start then Activate in-depth scan (recommended)

Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.

Now click on the Tweak button in that same window. Under Scanning engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot

Click proceed to save your settings.

Now to scan just click the Next button.

When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose select all from the drop down menu and click Next)

Restart your computer.

Then go here and download Spybot Search & Destroy.

Install the program and launch it.

Before scanning press Online and Search for Updates .

Put a check mark at and install all updates.

Click Check for Problems and when the scan is finished let Spybot fix/remove all it finds marked in RED.

Restart your computer.

Come back here and post another Hijack This log and we'll get rid of what's left.