Welcome to TSG
Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described
CWshredder from http://www.thespykiller.co.uk/
Spybot - Search & Destroy from http://security.kolla.de
AdAware 6 from http://www.lavasoft.de/software/adaware/
then
Run CWSHREDDER,
Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.
and make sure you have all Microsoftsecurity updates
then reboot &
Run Sybot S&D
After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server
Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.
then reboot &
Run ADAWARE
Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
Then ........
Make sure the following settings are made and on -------"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"
then......
click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"
then.........
Now to scan it´s just to click the "Scan" button.
When scan is finished, mark everything for removal and get rid of it. .(Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.
reboot again
then post a new hijackthis log to check what is left
Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described
CWshredder from http://www.thespykiller.co.uk/
Spybot - Search & Destroy from http://security.kolla.de
AdAware 6 from http://www.lavasoft.de/software/adaware/
then
Run CWSHREDDER,
Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.
and make sure you have all Microsoftsecurity updates
then reboot &
Run Sybot S&D
After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server
Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.
then reboot &
Run ADAWARE
Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
Then ........
Make sure the following settings are made and on -------"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"
then......
click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"
then.........
Now to scan it´s just to click the "Scan" button.
When scan is finished, mark everything for removal and get rid of it. .(Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.
reboot again
then post a new hijackthis log to check what is left
