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481 Views 7 Replies 2 Participants Last post by  kellyr
Hey, my wife just downloaded and installed a screensaver on her daughters computer, now the pc just keeps rebooting. It has windows xp on it, and has been updated regularly, also has Nortons antivirus 2003 on it and was checked as late as last night, how to get it to boot up normally? Then check it?
Thanks, Kelly
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also can't start it in safe mode at all
Press F8 repeatedly at startup, and when you get to the menu with options, select "last known good configuration" and then it will perform a more lengthy boot, rolling the system files back to (hopefully) a better date without the problem.
finally got it in safe mode, but stopped till i hear from someone.
in safe mode after clicking on user account, a page opened up that says at top, CMD.exe
C:\Documents And Settings\Kelly>
I tried to start with last known good configuration, same thing, it only stopped rebooting after finally getting it into safe mode with command prompt.
ok, that was safe mode with command prompt, now I got it in just safe mode.
when i click on start/in safe mode, it all starts again.
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