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Hi Jeff,

You may be more successful in getting help if you ask one of the Mods (just click on the Report link in the top right-hand side of your post) to move this thread to one of the Windows forums: (Windows Vista & 7; Windows NT/2000/XP; Windows Server 2003/2008; or Windows 95/98/Me) for the Windows OS you are running.

-- Tom
 
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