hredder.
Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://v4.windowsupdate.microsoft.com/
O4 - HKLM\..\Run: [Audoi Device Loader] smssv.exe
O4 - HKLM\..\RunServices: [Audoi Device Loader] smssv.exe
Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
then as some of the files or folders you need to delete may be hidden do this:
Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"
Delete these files
C:\WINNT\system32\smssv.exe
then
Reboot normally &
Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described
Spybot - Search & Destroy from http://security.kolla.de
AdAware 6 from http://www.lavasoft.de/support/download
Run Sybot S&D
After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server
Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.
then reboot &
Run ADAWARE
Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
the current ref file should read at least 01R292 14.04.2004 or a higher number/later date
Then ........
Make sure the following settings are made and on -------"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"
then......
click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"
then.........
go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"
then...... click "proceed" to save your settings.
Now to scan it´s just to click the "Scan" button.
When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.
reboot again
then post a new hijackthis log to check what is left
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://v4.windowsupdate.microsoft.com/
O4 - HKLM\..\Run: [Audoi Device Loader] smssv.exe
O4 - HKLM\..\RunServices: [Audoi Device Loader] smssv.exe
Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
then as some of the files or folders you need to delete may be hidden do this:
Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"
Delete these files
C:\WINNT\system32\smssv.exe
then
Reboot normally &
Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described
Spybot - Search & Destroy from http://security.kolla.de
AdAware 6 from http://www.lavasoft.de/support/download
Run Sybot S&D
After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server
Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.
then reboot &
Run ADAWARE
Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
the current ref file should read at least 01R292 14.04.2004 or a higher number/later date
Then ........
Make sure the following settings are made and on -------"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"
then......
click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"
then.........
go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"
then...... click "proceed" to save your settings.
Now to scan it´s just to click the "Scan" button.
When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.
reboot again
then post a new hijackthis log to check what is left
