Well they don't call it "zero knowledge" for nothing. Sorry, couldn't resist.
Please go to Start - Run - type in eventvwr.msc to open the event viewer. Look under both "Application" and "System" for recent (the last 48 hours or so) errors (shown in red) and if found, do this for each one.
Double-click the error to open it up and then click on the icon that looks like two pieces of paper. This will copy the full error. Then "paste" the error into Notepad. Do this for each one until you have them all listed in Notepad and then copy and paste the list in a reply here please.
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