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Help me sort out these pop ups please

835 Views 6 Replies 4 Participants Last post by  Goddess-Bastet
These two messages keep popping up on my home screen when opening games and my PC. My games are not opening and keep crashing as well as my PC crashing.
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Your PC appears to have a NVIDIA chip-based graphics device.
Other than that, we know nothing about your PC, so please do the following in it.

Download and save the tsginfo.exe file.
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.

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I would check for any nVidia driver updates.
If you're already up to date then use DDU to cleanly uninstall the driver then reinstall it from nVidia. You may wish to download said driver first.
https://www.wagnardsoft.com/
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I agree w/Virginia. Moreover, I recommend installing the driver-only package and eschewing installation of the GeForce Experience (if that's offered).
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Thanks, guys for the help. I downloaded a DDU and installed all drivers and then reinstalled it without selecting the option of GeForce experiences and everything is going well at the moment.
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Glad to see that, louis. I had a similar experience with my RTX 3070, which bedeviled me for a little while. I used DDU, installed the latest iteration of drivers at the time, and ensured I didn't install GeForce Experience. It's been rock-solid ever since.
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Thanks, guys for the help. I downloaded a DDU and installed all drivers and then reinstalled it without selecting the option of GeForce experiences and everything is going well at the moment.
Great news.
I have GeForce Experience & not had any problems but I usually install it separately.
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