My husband cleaned up the hardware and I was able to get my netscape email, but something wasn't right with the email window. Our system is Microsoft-Windows 2000 and I use Netscape as my browser and my email until they sold it to aim/Aol. I changed my password a few times and even added a new screen name to make sure aim was working. For 2 weeks I have been on the phone for hours & hours calling Netscape & aol (I joined aol, because they say I could move my old email into my new email). Netscape said they can only handle .com and AOL has me calling a lot of people who can't help me. It has been a big waste of time and is very frustrating. A message came up saying my email doesn't match my screen name. When I put in my screen name & password the message is: Invalid screen name or password. I've tried to change my password and the result is: click on the link that was sent to your email to change your password. The only problem is I can't get into my email. I've had Netscape for years and I don't think I have an alternate email connected to Netscape. I sent an email from my aim address to my netscape address to see if it would come back and it didn't so I'm still getting email. PLEASE I have business info in my email and I really need it. I would really appricate it if someone can help me. I want my life back.