[robertorsgfr]

After being infected with spyware I bought Panda ActiveScan Pro, Spyware Doctor and Bitdefender v10, my computer went pretty well for a couple weeks but suddenly it started to perform erratically, specially logging to the internet although I have a ADSL connection it also wouldn't let me change my wallpaper. After running Spyware Doctor and Panda ActiveScan Pro they showed no results but Bitdefender v10 showed an infection of HBO.Adware.Estalive but rerunning each of this 3 programs a thousand times I can not get rid of it. I'm crying for suggestions.

 

[1002richards]

Hi,
I'm not an expert but I suggest this is the first step you need to take: You need to include a log from HijackThis (HJT). Try this link

http://www.majorgeeks.com/download3155.html

Download and Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Once you've posted the log you need to wait for advice from a qualified member as to what to do next. You'll see a gold shield next to their name which shows they are qualified to take you through the next stages. I hope this helps … and good luck!

Richard.

Thanks to Cheeseball81 for this.

 

[Cheeseball81]

I'll review the log once it's posted.

 

[robertorsgfr]

This is the log from HJT
Logfile of HijackThis v1.99.1
Scan saved at 02:18:27 p.m., on 01/07/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Archivos de programa\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Archivos de programa\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Archivos de programa\Archivos comunes\Softwin\BitDefender Communicator\xcommsvr.exe
C:\WINDOWS\Explorer.EXE
C:\Archivos de programa\Softwin\BitDefender10\bdmcon.exe
C:\Archivos de programa\Softwin\BitDefender10\bdagent.exe
C:\WINDOWS\System32\alg.exe
C:\Archivos de programa\Assassin G13\assassin.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Messenger\msmsgs.exe
C:\Archivos de programa\Google\Google Talk\googletalk.exe
C:\Archivos de programa\Spyware Doctor\swdoctor.exe
C:\Archivos de programa\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
C:\Archivos de programa\VoipBuster.com\VoipBuster\VoipBuster.exe
C:\WINDOWS\System32\svchost.exe
C:\Archivos de programa\Google\Google Updater\GoogleUpdater.exe
C:\Archivos de programa\Google\Google Earth\GoogleEarth.exe
C:\Archivos de programa\Internet Explorer\IEXPLORE.EXE
C:\Archivos de programa\Archivos comunes\Softwin\BitDefender Update Service\livesrv.exe
C:\Archivos de programa\Archivos comunes\Softwin\BitDefender Scan Server\bdss.exe
C:\Archivos de programa\Softwin\BitDefender10\vsserv.exe
C:\DOCUME~1\Roberto\CONFIG~1\Temp\Directorio temporal 1 para hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Archivos de programa\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\ARCHIV~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\ARCHIV~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.5.0_09\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\archivos de programa\google\googletoolbar2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\ARCHIV~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Archivos de programa\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar2.dll
O4 - HKLM\..\Run: [BDMCon] "C:\Archivos de programa\Softwin\BitDefender10\bdmcon.exe" /reg
O4 - HKLM\..\Run: [BDAgent] "C:\Archivos de programa\Softwin\BitDefender10\bdagent.exe"
O4 - HKLM\..\Run: [Globe7] "C:\Archivos de programa\Globe7\Globe7.exe" /hide
O4 - HKLM\..\Run: [Assassin G13] C:\Archivos de programa\Assassin G13\assassin.exe -s
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Archivos de programa\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [googletalk] "C:\Archivos de programa\Google\Google Talk\googletalk.exe" /autostart
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Archivos de programa\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [swg] C:\Archivos de programa\Google\GoogleToolbarNotifier\1.2.908.5008\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [VoipBuster] "C:\Archivos de programa\VoipBuster.com\VoipBuster\VoipBuster.exe" -nosplash -minimized
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Archivos de programa\Google\Google Updater\GoogleUpdater.exe
O8 - Extra context menu item: Adición a la lista de impresión de Easy-WebPrint - res://C:\Archivos de programa\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\ARCHIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Impresión a alta velocidad de Easy-WebPrint - res://C:\Archivos de programa\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Impresión de Easy-WebPrint - res://C:\Archivos de programa\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Vista previa de Easy-WebPrint - res://C:\Archivos de programa\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.5.0_09\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\ARCHIV~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\ARCHIV~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL
O9 - Extra button: Referencia - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer Class) - http://acs.pandasoftware.com/activescanpro/as5/asproinst.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\ARCHIV~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\ARCHIV~1\ARCHIV~1\Skype\SKYPE4~1.DLL
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Archivos de programa\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Archivos de programa\Archivos comunes\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Archivos de programa\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Archivos de programa\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Archivos de programa\Archivos comunes\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: LiveUpdate - Symantec Corporation - C:\ARCHIV~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Archivos de programa\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Archivos de programa\Archivos comunes\Symantec Shared\SNDSrvc.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Archivos de programa\Softwin\BitDefender10\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Archivos de programa\Archivos comunes\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

 

[Cheeseball81]

Run ActiveScan online virus scan:
http://www.pandasoftware.com/products/activescan.htm

Once you are on the Panda site click the Scan your PC button.
A new window will open...click the Check Now button.
Enter your Country.
Enter your State/Province.
Enter your e-mail address and click send.
Select either Home User or Company.
Click the big Scan Now button.
If it wants to install an ActiveX component allow it.
It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
When download is complete, click on My Computer to start the scan.
When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the ActiveScan report.

 

[robertorsgfr]

Panda scan log.
I uploaded 5 files of about 12, I guess it will take tree e mails to upload them all. Al there are 2 files that i tryed to upload and the mail started but did not uploaded them.

 

[robertorsgfr]

More Pandascan files

 

[robertorsgfr]

More files

 

[Cheeseball81]

The only thing I see attached are images.

I just need to see the results of the scan. It should be a .txt file.

 

[Byteman]

robertorsgfr- The Panda scan log would be named activescan.txt if you did not change the settings for the save part-

Start>Search> All Files and Folders> type in activescan.txt

Copy and Paste the contents of the file to a Reply, or attach it to your Reply.