Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Status
Not open for further replies.
1 - 1 of 1 Posts

·
Registered
Joined
·
1 Posts
Discussion Starter · #1 ·
On occassional reboots of my pc I will have a program try to install a program named Document Viewer or sometimes call itself Photo Gallery. It will eventually ask me for an install cd which of course I don't have and it is looking for the file: DocumentViewer.msi

(This is associated to a file called gzmdhlpx.exe but right now I cannot remember how I figured that out.) I found that file in my Documents and Settings folder. I removed that manually but of course that did help remedy the situation. My antivirus and spyware detectors didn't find anything either.

I did a roll back which seemed to fix it for a while but now it is back. I need to help to get rid of this thing once and for all. Please help!
 
1 - 1 of 1 Posts
Status
Not open for further replies.
Top