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Discussion Starter · #1 ·
I have a Vista system that has the above problem. I ran Malwarebytes but had to rename the install file and the exe file in order to get it to run. Two files come up Trojan and rootkit.
c:\windows\system32\uacinit.dll
HKEY_LOCAL_MACHINE\SOFTWARE\UAC

Malwarebytes will not remove them, I ran dds.scr and attempted the GMER which would not run (it locked the system up).
1st file

DDS (Ver_09-07-30.01) - NTFSx86
Run by owner at 19:02:11.27 on Mon 08/31/2009
Internet Explorer: 7.0.6000.16890
Microsoft® Windows Vista™ Home Basic 6.0.6000.0.1252.1.1033.18.1526.815 [GMT -4:00]
AV: avast! antivirus 4.8.1335 [VPS 090402-1] *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: Norton Internet Security *On-access scanning enabled* (Outdated) {E10A9785-9598-4754-B552-92431C1C35F8}
SP: Spyware Doctor *enabled* (Updated) {1C3EDD79-273E-46ac-99F8-EFA9E7CBC301}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: Norton Internet Security *enabled* (Outdated) {CBB7EE13-8244-4DAB-8B55-D5C7AA91E59A}
SP: avast! antivirus 4.8.1335 [VPS 090402-1] *enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
FW: Norton Internet Security *disabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\lxcrcoms.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam2.exe
C:\Windows\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe
C:\Windows\system32\WUDFHost.exe
F:\dds.scr\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://login.live.com/login.srf?wa=wsignin1.0&rpsnv=10&ct=1191877780&rver=4.5.2130.0&wp=MBI&wreply=http:%2F%2Fmail.live.com%2Fdefault.aspx&id=64855
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=PRESARIO&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=71&bd=PRESARIO&pf=laptop
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
BHO: RoboForm: {724d43a9-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - c:\program files\lexmark toolbar\toolband.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: &RoboForm: {724d43a0-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\roboform.dll
uRun: [WMPNSCFG] "c:\program files\windows media player\WMPNSCFG.exe"
uRun: [ccleaner] "c:\program files\ccleaner\CCleaner.exe" /AUTO
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
uRun: [RunSpySweeperScheduleAtStartup] "c:\program files\hewlett-packard\sdp\ceement\HPCEE.exe" /ScheduleSweep=HPCeeScheduleForowner
uRun: [RoboForm] "c:\program files\siber systems\ai roboform\RoboTaskBarIcon.exe"
uRun: [Aim6]
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [LXCRCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCRtime.dll,[email protected]
mRun: [SynTPEnh] "c:\program files\synaptics\syntp\SynTPEnh.exe"
mRun: [avast!] c:\progra~1\alwils~1\avast4\ashDisp.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: &AIM Toolbar Search - c:\programdata\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: Customize Menu - file://c:\program files\siber systems\ai roboform\RoboFormComCustomizeIEMenu.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Fill Forms - file://c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: RoboForm Toolbar - file://c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: Save Forms - file://c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F46} - c:\program files\siber systems\ai roboform\RoboFormComFillForms.html
IE: {320AF880-6646-11D3-ABEE-C5DBF3571F49} - c:\program files\siber systems\ai roboform\RoboFormComSavePass.html
IE: {724d43aa-0d85-11d4-9908-00400523e39a} - c:\program files\siber systems\ai roboform\RoboFormComShowToolbar.html
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_02\bin\ssv.dll
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/pr01/resources/VistaMSNPUplden-us.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
Notify: igfxcui - igfxdev.dll
================= FIREFOX ===================
FF - ProfilePath - c:\users\owner\appdata\roaming\mozilla\firefox\profiles\1tq1cuwy.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
============= SERVICES / DRIVERS ===============
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-6-17 130936]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2008-2-10 348752]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2009-8-30 38160]
=============== Created Last 30 ================
2009-08-31 17:52 687,104 a------- c:\windows\isRS-000.tmp
2009-08-30 11:05 19,096 a------- c:\windows\system32\drivers\mbam.sys
2009-08-30 11:05 38,160 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-08-30 11:05 --d----- c:\program files\Malwarebytes' Anti-Malware
2009-08-29 09:14 --d----- c:\users\owner\appdata\roaming\Malwarebytes
2009-08-27 17:16 2,048 a------- c:\windows\system32\tzres.dll
2009-08-26 21:34 1,686,016 a------- c:\windows\system32\gameux.dll
2009-08-26 21:34 4,247,552 a------- c:\windows\system32\GameUXLegacyGDFs.dll
2009-08-26 21:34 28,672 a------- c:\windows\system32\Apphlpdm.dll
2009-08-26 21:32 --d----- c:\programdata\Malwarebytes
2009-08-26 21:32 --d----- c:\progra~2\Malwarebytes
2009-08-22 08:13 53,328 a------- c:\windows\system32\drivers\aswMonFlt.sys
2009-08-18 20:43 1,736 a------- C:\Windows Antivirus Pro.lnk
2009-08-13 16:40 494,592 a------- c:\windows\system32\kerberos.dll
2009-08-13 16:40 216,576 a------- c:\windows\system32\msv1_0.dll
2009-08-13 16:40 175,104 a------- c:\windows\system32\wdigest.dll
2009-08-13 16:40 1,233,920 a------- c:\windows\system32\lsasrv.dll
2009-08-13 16:40 272,384 a------- c:\windows\system32\schannel.dll
2009-08-13 16:40 408,136 a------- c:\windows\system32\drivers\ksecdd.sys
2009-08-13 16:40 72,704 a------- c:\windows\system32\secur32.dll
2009-08-13 16:40 7,680 a------- c:\windows\system32\lsass.exe
2009-08-08 03:15 105,016 a------- c:\windows\system32\PresentationCFFRasterizerNative_v0300.dll
2009-08-08 03:15 97,800 a------- c:\windows\system32\infocardapi.dll
2009-08-08 03:15 622,080 a------- c:\windows\system32\icardagt.exe
2009-08-08 03:15 43,544 a------- c:\windows\system32\PresentationHostProxy.dll
2009-08-08 03:15 37,384 a------- c:\windows\system32\infocardcpl.cpl
2009-08-08 03:15 11,264 a------- c:\windows\system32\icardres.dll
2009-08-08 03:15 781,344 a------- c:\windows\system32\PresentationNative_v0300.dll
2009-08-08 03:15 326,160 a------- c:\windows\system32\PresentationHost.exe
2009-08-08 03:11 43,057,152 a------- c:\windows\ocsetup_install_NetFx3.etl
2009-08-08 03:11 131,072 a------- c:\windows\ocsetup_cbs_install_NetFx3.perf
2009-08-08 03:11 65,536 a------- c:\windows\ocsetup_cbs_install_NetFx3.dpx
2009-08-08 03:02 96,760 a------- c:\windows\system32\dfshim.dll
2009-08-08 03:02 282,112 a------- c:\windows\system32\mscoree.dll
2009-08-08 03:02 41,984 a------- c:\windows\system32\netfxperf.dll
2009-08-08 03:01 158,720 a------- c:\windows\system32\mscorier.dll
2009-08-08 03:01 83,968 a------- c:\windows\system32\mscories.dll
==================== Find3M ====================
2009-08-23 08:56 86,016 a------- c:\windows\inf\infstor.dat
2009-08-23 08:56 51,200 a------- c:\windows\inf\infpub.dat
2009-08-23 08:56 86,016 a------- c:\windows\inf\infstrng.dat
2009-07-18 08:17 827,392 a------- c:\windows\system32\wininet.dll
2009-07-18 08:10 56,320 a------- c:\windows\system32\iesetup.dll
2009-07-18 08:10 78,336 a------- c:\windows\system32\ieencode.dll
2009-07-18 08:10 52,736 a------- c:\windows\apppatch\iebrshim.dll
2009-07-18 08:07 72,704 a------- c:\windows\system32\admparse.dll
2009-07-18 06:00 26,624 a------- c:\windows\system32\ieUnatt.exe
2009-07-18 04:34 48,128 a------- c:\windows\system32\mshtmler.dll
2009-07-17 10:52 71,680 a------- c:\windows\system32\atl.dll
2009-07-14 09:02 313,344 a------- c:\windows\system32\wmpdxm.dll
2009-07-14 09:01 4,096 a------- c:\windows\system32\dxmasf.dll
2009-07-14 09:00 7,680 a------- c:\windows\system32\spwmp.dll
2009-07-14 07:11 8,147,968 a------- c:\windows\system32\wmploc.DLL
2009-06-15 11:29 156,160 a------- c:\windows\system32\t2embed.dll
2009-06-15 11:23 24,064 a------- c:\windows\system32\lpk.dll
2009-06-15 11:22 72,704 a------- c:\windows\system32\fontsub.dll
2009-06-15 11:21 10,240 a------- c:\windows\system32\dciman32.dll
2009-06-15 11:20 34,304 a------- c:\windows\system32\atmlib.dll
2009-06-15 09:03 289,792 a------- c:\windows\system32\atmfd.dll
2009-06-10 08:16 156,160 a------- c:\windows\system32\wkssvc.dll
2009-06-10 08:10 123,904 a------- c:\windows\system32\msvfw32.dll
2009-06-10 08:10 31,232 a------- c:\windows\system32\msvidc32.dll
2009-06-10 08:09 12,800 a------- c:\windows\system32\msrle32.dll
2009-06-10 08:07 82,944 a------- c:\windows\system32\mciavi32.dll
2009-06-10 08:04 88,576 a------- c:\windows\system32\avifil32.dll
2009-06-10 08:04 65,024 a------- c:\windows\system32\avicap32.dll
2009-06-05 08:27 173,056 a------- c:\windows\apppatch\AcXtrnal.dll
2009-06-05 08:27 449,024 a------- c:\windows\apppatch\AcSpecfc.dll
2009-06-05 08:27 537,600 a------- c:\windows\apppatch\AcLayers.dll
2009-06-05 08:27 2,143,744 a------- c:\windows\apppatch\AcGenral.dll
2009-06-05 04:29 2,560 a------- c:\windows\apppatch\AcRes.dll
2009-06-04 08:47 36,352 a------- c:\windows\system32\tsgqec.dll
2009-06-04 08:43 1,871,872 a------- c:\windows\system32\mstscax.dll
2009-06-04 08:36 116,736 a------- c:\windows\system32\aaclient.dll
2008-12-10 04:17 174 a--sh--- c:\program files\desktop.ini
2008-06-12 03:08 665,600 a------- c:\windows\inf\drvindex.dat
2008-03-28 19:09 32 a------- c:\programdata\ezsid.dat
2008-03-28 19:09 32 a------- c:\progra~2\ezsid.dat
2008-02-24 13:39 928 a------- c:\users\owner\appdata\roaming\wklnhst.dat
2006-11-02 08:39 287,440 a------- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 08:39 287,440 a------- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 08:39 30,674 a------- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 08:39 30,674 a------- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 05:20 287,440 a------- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 05:20 30,674 a------- c:\windows\inf\perflib\0000\perfc.dat
2008-06-19 21:14 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\history\history.ie5\index.dat
2008-06-19 21:14 32,768 a--sh--- c:\windows\serviceprofiles\localservice\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2008-06-19 21:14 16,384 a--sh--- c:\windows\serviceprofiles\localservice\appdata\roaming\microsoft\windows\cookies\index.dat
============= FINISH: 19:03:57.27 ===============
2nd file

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
DDS (Ver_09-07-30.01)
Microsoft® Windows Vista™ Home Basic
Boot Device: \Device\HarddiskVolume1
Install Date: 3/25/2007 1:16:53 AM
System Uptime: 8/31/2009 5:53:00 PM (2 hours ago)
Motherboard: Hewlett-Packard | | 30C6
Processor: Intel(R) Celeron(R) M CPU 430 @ 1.73GHz | U1 | 1729/mhz
==== Disk Partitions =========================
C: is FIXED (NTFS) - 88 GiB total, 50.216 GiB free.
D: is FIXED (NTFS) - 6 GiB total, 1.047 GiB free.
E: is CDROM ()
F: is Removable
==== Disabled Device Manager Items =============
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft ISATAP Adapter
Device ID: ROOT\*ISATAP\0002
Manufacturer: Microsoft
Name: Microsoft ISATAP Adapter #2
PNP Device ID: ROOT\*ISATAP\0002
Service: tunnel
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Tun Miniport Adapter
Device ID: ROOT\*TUNMP\0001
Manufacturer: Microsoft
Name: Teredo Tunneling Pseudo-Interface
PNP Device ID: ROOT\*TUNMP\0001
Service: tunmp
==== System Restore Points ===================
RP296: 8/26/2009 9:33:30 PM - Windows Update
RP297: 8/27/2009 5:13:24 PM - Windows Update
RP298: 8/27/2009 5:21:13 PM - Windows Update
RP299: 8/29/2009 9:21:16 AM - Windows Update
RP301: 8/29/2009 11:36:53 AM - Windows Defender Checkpoint
RP302: 8/31/2009 4:50:55 PM - Scheduled Checkpoint
RP303: 8/31/2009 4:54:05 PM - Windows Update
==== Installed Programs ======================
2007 Microsoft Office Suite Service Pack 1 (SP1)
ABBYY FineReader 6.0 Sprint
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.2
AI RoboForm (All Users)
AIM 6
AIM Toolbar
Apple Software Update
Ares 2.1.1
ASL_HS_Installer32
AusLogics Disk Defrag
AusLogics Registry Defrag
AutoUpdate
avast! Antivirus
Compaq Connections (remove only)
Conexant HD Audio
DivX
Google Updater
HDAUDIO Soft Data Fax Modem with SmartCP
Hewlett-Packard Active Check
Hewlett-Packard Asset Agent
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP DVD Play 3.0
HP Easy Setup - Core
HP Easy Setup - Frontend
HP Help and Support
HP Quick Launch Buttons 6.10 B9
HP Total Care Advisor
HP Update
HP User Guide 0039
HP Wireless Assistant
HPNetworkAssistant
Intel(R) Graphics Media Accelerator Driver
Java(TM) 6 Update 2
Java(TM) SE Runtime Environment 6
Lexmark 2400 Series
Lexmark Fax Solutions
Lexmark Toolbar
Logitech SetPoint
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.0.13)
MSN
MSN Music Assistant
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
muvee autoProducer 5.0
OpenOffice.org 2.3
Polar WebLink 2.4.3
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB969679)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB969682)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office Word 2007 (KB969604)
Security Update for Visio 2007 (KB947590)
Sonic Activation Module
Spyware Doctor 6.0
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Viewpoint Media Player
VLC media player 0.9.8a
Windows Media Player Firefox Plugin
Yahoo! Toolbar
Yahoo! Toolbar for Internet Explorer
==== Event Viewer Messages From Past Week ========
8/29/2009 9:02:54 AM, Error: EventLog [6008] - The previous system shutdown at 9:47:49 AM on 8/28/2009 was unexpected.
8/29/2009 10:06:40 AM, Error: LSM [1048] - Terminal Service start failed. The relevant status code was The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. .
8/27/2009 2:08:30 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: spldr Wanarpv6
8/27/2009 2:07:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
8/27/2009 2:07:49 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
8/27/2009 2:07:42 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
8/27/2009 2:07:33 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
==== End Of File ===========================

Would appreciate any help in this manner.

Connie
 
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