I'm not familiar with SurfGhost Pro, but it sounds to me like you have been suckered. ANY time you get something popping up when you are on line telling you there is something wrong with your computer IGNORE IT.
As far as spyware is concerned. There is a good bet if you didn't have spyware on your computer before all this, you do now.
There are FREE downloads available that are very effective in dealing with spyware and all kinds of nasties. I use them regularly and help others interpret them on forums like this when I can.
Two of the best progs are Spybot S&D and AdAware. To get them, set them up and run them, do the following:
Download Spybot S&D. Install Spybot, open it and click the Search for Updates button. When updates are found, put a check mark next to all and click the Download Updates button. Now click the Search & Destroy icon in the left pane, then the Check for problems button at the bottom of the window. When the scan completes, check all the items in RED, then click the Fix Selected Problems button.
Reboot your computer
Next, download AdAware. Install the program and launch it.
First in the main window look in the bottom right corner and click on Check for updates now and download the latest reference files.
Make sure the following settings are made and on -------ON=GREEN
From main window :Click Start then Activate in-depth scan (recommended)
Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.
Now click on the Tweak button in that same window. Under Scanning Engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot
Click Proceed to save your settings.
Now to scan just click the Next button.
When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose Select All from the drop down menu and click Next)
Reboot your computer.
These two steps should get rid of most any malware you have on your computer. If you still have any concerns, you can download HiJackThis. This program collects all the information needed to evaluate your computer for operating anomalies. It does, however, require interpretation by people trained in it's use. So what you do after you get the program is run a scan them paste the scan here in a post.
If you wish to do this, first create a folder in C:\Program Files titled HiJackThis. Now click Here and download the file to the new folder. Close all other windows, including this and any other browser windows. Launch HJT and click the Scan button. When the scan is complete the Scan button will have changed to Save Log. Click that and save the log to the HJT folder. Now open the saved log file. In the toolbar under Edit, select select All then copy (Ctrl+C) the text. Open your browser to this thread and paste (Ctrl+V) the text in a reply. DO NOT CHANGE ANYTHING YET. Most of what is listed is harmless or even essential for system operation. Wait for someone here to analyze the log and make recommendations. There is a safety net in that HJT backs up anything it removes. So you CAN restore a file if necessary.
As far as spyware is concerned. There is a good bet if you didn't have spyware on your computer before all this, you do now.
There are FREE downloads available that are very effective in dealing with spyware and all kinds of nasties. I use them regularly and help others interpret them on forums like this when I can.
Two of the best progs are Spybot S&D and AdAware. To get them, set them up and run them, do the following:
Download Spybot S&D. Install Spybot, open it and click the Search for Updates button. When updates are found, put a check mark next to all and click the Download Updates button. Now click the Search & Destroy icon in the left pane, then the Check for problems button at the bottom of the window. When the scan completes, check all the items in RED, then click the Fix Selected Problems button.
Reboot your computer
Next, download AdAware. Install the program and launch it.
First in the main window look in the bottom right corner and click on Check for updates now and download the latest reference files.
Make sure the following settings are made and on -------ON=GREEN
From main window :Click Start then Activate in-depth scan (recommended)
Click Use custom scanning options then click Customize and have these options selected: Under Drives and Folders put a check by Scan within archives and below that under Memory and Registry put a check by all the options there.
Now click on the Tweak button in that same window. Under Scanning Engine select Unload recognized processes during scanning and under Cleaning Engine select Let windows remove files in use at next reboot
Click Proceed to save your settings.
Now to scan just click the Next button.
When the scan is finished mark everything for removal and get rid of it.(Right-click the window and choose Select All from the drop down menu and click Next)
Reboot your computer.
These two steps should get rid of most any malware you have on your computer. If you still have any concerns, you can download HiJackThis. This program collects all the information needed to evaluate your computer for operating anomalies. It does, however, require interpretation by people trained in it's use. So what you do after you get the program is run a scan them paste the scan here in a post.
If you wish to do this, first create a folder in C:\Program Files titled HiJackThis. Now click Here and download the file to the new folder. Close all other windows, including this and any other browser windows. Launch HJT and click the Scan button. When the scan is complete the Scan button will have changed to Save Log. Click that and save the log to the HJT folder. Now open the saved log file. In the toolbar under Edit, select select All then copy (Ctrl+C) the text. Open your browser to this thread and paste (Ctrl+V) the text in a reply. DO NOT CHANGE ANYTHING YET. Most of what is listed is harmless or even essential for system operation. Wait for someone here to analyze the log and make recommendations. There is a safety net in that HJT backs up anything it removes. So you CAN restore a file if necessary.
