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I am working on a Gateway for a freind. By the way I agree with you all Gateway sucks. Everything in the pc is integrated. It has 128mb of ram and I am unsure what the proccessor is but it is a Pentium 3. The Modem and sound has stopped working. The pc was sent to Gateway and they claim lightning hit it and it will cost $700 to fix. I could by a new non integrated system for that. What can I do to fix it? Gateway is no help. I tried a different modem but it will only detect it on the parrellel port ( it is a internal modem).

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If it has an integrated onboard modem like you said, try disabling it in the bios. Sometimes the bad modem circuit can cause your sound to mess up even if it is not.

Gateways can be a pain, but so can any other computer. Anybody worked on those DaimlerChrysler employee comptuters yet? They are junk. They even use one of those acr/amr modems. I have fixed 3 already and the problem with all of them was the crappy modem. the modems took a crap and cause the computer to not have sound.

See if you buy a computer from best buy at least, they will take care of it even if you tell them it got hit by lightning.
 
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