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Games crashing to desktop without errors

816 Views 2 Replies 3 Participants Last post by  flavallee
Hello everyone. I bought a brand new PC a week ago but every time I play games (GTA V, Roblox, Genshin Impact, Little Nightmares, etc.), it crashes to desktop without displaying any error messages. Often times in the middle of gameplay, the game/s randomly freeze and BSOD (errors are random) appears causing my PC to reboot by itself. I've tried all the possible solutions I found on the internet but none of them worked. I'm not quite sure if the issues are related to my PC's GPU/motherboard or if there are any incompatible/defective hardware installed. My PC is up-to-date (through Windows Update) and graphics card as well. I've tried fresh formatting my PC but the problems still persist. If anyone could help me I would greatly appreciate it. :giggle:

My PC's specs:
Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18363, Installed 20211010130131.000000+480
Processor: Intel(R) Core(TM) i3-10100 CPU @ 3.60GHz, Intel64 Family 6 Model 165 Stepping 3, CPU Count: 8
Total Physical RAM: 8 GB
Graphics Card: NVIDIA GeForce GTX 1050 Ti
Hard Drives: C: 118 GB (90 GB Free); D: 931 GB (876 GB Free);
Motherboard: ASRock H470M-HVS, s/n M80-E4004600018
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To Be Filled By O.E.M.
Antivirus: Windows Defender, Enabled and Updated
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If it's acting like this any you just purchased it a week ago, I'd advise you to box it up, take it right back to the seller, and demand a replacement.


Total Physical RAM: 8 GB
Your brand new gaming PC has only 8 GB of DDR4 RAM. (n)
Motherboard: ASRock H470M-HVS
Its motherboard supports up to 64 GB.
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 18363, Installed 20211010
A very old version(1909) of Windows 10 Pro 64-bit is installed. (n)

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