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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
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First please get Spybot S&D to clear out most of the spyware.
Short tutorial and download link here:
http://tomcoyote.org/SPYBOT/
Fix everything SpybotSD labels in red.
Then after reboot:
Download 'Hijack This!'. http://www.tomcoyote.org/hjt/
Unzip, doubleclick HijackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.
__________________
Short tutorial and download link here:
http://tomcoyote.org/SPYBOT/
Fix everything SpybotSD labels in red.
Then after reboot:
Download 'Hijack This!'. http://www.tomcoyote.org/hjt/
Unzip, doubleclick HijackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log" button.
Press that, save the log, load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.
__________________
1 - 2 of 2 Posts
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