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First GeForce GPU installation issues

1310 Views 16 Replies 7 Participants Last post by flavallee, Oct 2, 2019

Loubrew

Discussion Starter · Sep 28, 2019

So I have an older dell computer I was trying to turn into a beginners gaming computer. I bought a GeForce GT 640 and when I went to install it I realized my DVI-D cable does not fit into my monitor (there is a DVI-D slot however it is also a male end, so I think I need to get an adapter or buy a male to female cord) anyway I tried to download the driver anyway since I already had the GPU in the computer and I’m getting an error that says I don’t have a GeForce GPU installed. Do I need to have the DVI hooked up in order for it to be recognized? And if so will a male to female adapter for my monitor work? The GPU also has a mini HDMI slot I could use, but my monitor only has the DVI-d and VGA slots

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1 - 17 of 17 Posts

cwwozniak

· #2 · Sep 28, 2019

Hi Loubrew,and welcome to TSG.

All of the chassis mounted DVI connectors I have come across are female receptacles. What are the brand and full model number of the monitor?

Did you obtain the drivers from the GeForce website or from the graphics card manufacturer's web site?

How were you able to attempt to install the drivers and see the error message if you do not have a working connection between the computer and the monitor?

Does your motherboard have a built-in video controller and do you need to change a jumper setting on it to uses a graphics expansion card?

bassfisher6522

· #3 · Sep 28, 2019

What Dell PC do you have? Another thing to consider is; the PSU in that dell. Nvidia specs say you need a minimum of a 350 watt PSU.
https://www.geforce.com/hardware/desktop-gpus/geforce-gt640/specifications

I'm kinda in the same boat....I was given this Dell Optiplex 760. 2 core intel CPU, 4 Gb DDR2, some generic embedded GPU with a 300 watt PSU. Having a hardtime rationalizing upgrading this thing.

valis

· #4 · Sep 28, 2019

Moved to hardware. Thanks cwwozniak.

Loubrew

Discussion Starter · #5 · Sep 30, 2019

Okay so i was a little excited and posted this too soon. I got the GPU installed and the driver downloaded no problem. I went to restart my computer after the install and now windows isn't working. The dell and start up screen work just fine, but when the Windows welcome screen comes up the screen completely spazzes out (see pic). I am assuming this is a wattage issue, as my PCU is only 300W and the GPU recommends 350 :/ I think I'm just going to return it and maybe look into getting a different, less advanced card. I'm literally only playing the sims 4 so i dont need a crazy GPU.

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crjdriver

· #6 · Sep 30, 2019

Pull the card and connect the monitor to the onboard port.
How to properly install a new video card;
1 Old card still installed, go to the relevant support site ie nvidia or amd. Download the latest driver for your card. Do not use the support cd/dvd; the driver on that is almost always out of date
2 Old card still installed, uninstall ALL software based on the old card ie driver, any monitoring software, any suite, etc. When prompted to reboot, just tell it later
3 Pw OFF and pull out the old card. Be careful because the is almost always a latch the must be pressed to remove the card. Do not yank it out without depressing the latch
4 Install the new card and make any necessary connections ie pw and monitor
5 Pw ON and install the driver you downloaded in step #1 Reboot when prompted
Done.

flavallee

· #7 · Sep 30, 2019

Other than the fact your Dell has a 300W power supply and a GeForce GT 640 graphics card, we need to know more about it and its hardware.
What's the exact 7-character "service tag/serial" number on it?

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Loubrew

Discussion Starter · #8 · Sep 30, 2019

flavallee said:
Other than the fact your Dell has a 300W power supply and a GeForce GT 640 graphics card, we need to know more about it and its hardware.
What's the exact 7-character "service tag/serial" number on it?

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F072TR1

Loubrew

Discussion Starter · #9 · Oct 1, 2019

crjdriver said:
Pull the card and connect the monitor to the onboard port.
How to properly install a new video card;
1 Old card still installed, go to the relevant support site ie nvidia or amd. Download the latest driver for your card. Do not use the support cd/dvd; the driver on that is almost always out of date
2 Old card still installed, uninstall ALL software based on the old card ie driver, any monitoring software, any suite, etc. When prompted to reboot, just tell it later
3 Pw OFF and pull out the old card. Be careful because the is almost always a latch the must be pressed to remove the card. Do not yank it out without depressing the latch
4 Install the new card and make any necessary connections ie pw and monitor
5 Pw ON and install the driver you downloaded in step #1 Reboot when prompted
Done.

There is no old card, just the intel graphics.

flavallee

· #10 · Oct 1, 2019

According to that service tag number, you have THIS Dell Vostro 260 Mini Tower.
According to its warranty and system configuration sections, it came with Windows 7 Pro SP1 64-bit and these specs:
Intel Core i3-2100 3.10 GHz dual core processor
1 GB X 2 DDR3-1333 RAM
Intel HD Graphics 2000 (integrated)
300W power supply

Does it still have only 2 GB of RAM, or have you increased it to 4 GB or 8 GB?

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Loubrew

Discussion Starter · #11 · Oct 1, 2019

flavallee said:
According to that service tag number, you have THIS Dell Vostro 260 Mini Tower.
According to its warranty and system configuration sections, it came with Windows 7 Pro SP1 64-bit and these specs:
Intel Core i3-2100 3.10 GHz dual core processor
1 GB X 2 DDR3-1333 RAM
Intel HD Graphics 2000 (integrated)
300W power supply

Does it still have only 2 GB of RAM, or have you increased it to 4 GB or 8 GB?

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It has 8 GB RAM and the original Dell power supply, 300W max. I am officially returning the Geforce graphics card but i am still debating whether or not i should just bite the bullet buy a used gaming computer on ebay or try another used/refurbished graphics card. Not looking to spend more than $50 if i try another GPU.

flavallee

· #12 · Oct 1, 2019

I'm not sure which games you want to play in that Dell, but its processor may not have sufficient "horsepower" for a quality gaming experience, even with a decent graphics card.

Rectangle Font Parallel Number Screenshot

I'm not a gamer nor a hardware expert, so I'll leave you with the others.

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Loubrew

Discussion Starter · #13 · Oct 1, 2019

flavallee said:
I'm not sure which games you want to play in that Dell, but its processor may not have sufficient "horsepower" for a quality gaming experience, even with a decent graphics card.

View attachment 272066

I'm not a gamer nor a hardware expert, so I'll leave you with the others.

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Okay, thanks for your help!!

If anyone else has any recommendations, here are the game requirements I'm needing to meet straight from EA's website:

OS: Windows XP (SP3), Windows Vista (SP2), Windows 7 (SP1), Windows 8, Windows 8.1, or Windows 10
CPU: 1.8 GHz Intel Core 2 Duo, AMD Athlon 64 Dual-Core 4000+ or equivalent (For computers using built-in graphics chipsets, the game requires 2.0 GHz Intel Core 2 Duo, 2.0 GHz AMD Turion 64 X2 TL-62 or equivalent)
RAM: At least 2 GB RAM
HARD DRIVE: At least 14 GB of free space with at least 1 GB additional space for custom content and saved games
VIDEO: 128 MB of Video RAM and support for Pixel Shader 3.0. Supported Video Cards: NVIDIA GeForce 6600 or better, ATI Radeon X1300 or better, Intel GMA X4500 or better
DIRECTX: DirectX 9.0c compatible

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flavallee

· #14 · Oct 1, 2019

I have no idea what "EA" is.

Regardless of that, you should focus on a games's RECOMMENDED system requirements and not on its MINIMUM system requirements.

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crjdriver

· #15 · Oct 1, 2019

Loubrew said:
There is no old card, just the intel graphics.

Same procedure; you just do not "Pull out anything" You still must uninstall and driver, software, etc.

SeanLaurence

· #16 · Oct 1, 2019

EA is Electronic arts - a well established game development company.
Given that the minimum system specs are well below what the system offers, I don't see a problem running Sims 4.
Given that you can see the DELL image displayed during POST with the monitor, I am wondering if it is a display resolution issue. If the card is outputting to the display at a frequency or resolution that the monitor cannot handle, then you might see a picture like this.
Try booting in Safe mode & see if that gets you your windows desktop.

flavallee

· #17 · Oct 2, 2019

Font Number Event Screenshot

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1 - 17 of 17 Posts

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