Tech Support Guy banner
Status
Not open for further replies.
1 - 7 of 7 Posts

· Registered
Joined
·
22 Posts
Discussion Starter · #1 ·
I do not know what happened but now Firefox will not work. I have used it regularly for about 6mos then when I updated to 1.0 it just puked. I tried to uninstall and reinstall and still no luck. Once installed it just sits there and will not let me go anywhere. any suggestions?

Amd Athlon xp1466
40gb HD 512 mb
Win xp w/SP2
 

· Registered
Joined
·
688 Posts
If you installed v. 1.0 over an earlier version (which it sounds like according to your post), it probably would be better to do a fresh install. Uninstall Firefox from Control Panel -Add/Remove. Go to C:/ program files and remove the Mozilla folder (if it is still there)-remove your present profile - and then reinstall v. 1.0.
To remove your profile (you must have hidden files set to show)-Click on My computer - C drive -Documents and Settings -your name -Application data-Mozilla-you can remove the Firefox folder - or you can click on it and remove the Profile folder.
 

· Registered
Joined
·
22 Posts
Discussion Starter · #4 ·
I tried deletieng and reinstalling already and then again today. After uninstalling I searched for any Mozilla files and there were none on my system. But something must be there because after I reinstalled Firefox it wants to go to my old ips I can not access any thing in Firefox to change it. Why???
 

· Registered
Joined
·
688 Posts
To remove your profile (you must have hidden files set to show)-Click on My computer - C drive -Documents and Settings -your name -Application data-Mozilla-you can remove the Firefox folder - or you can click on it and remove the Profile folder.
Did you remove your profile?
 
1 - 7 of 7 Posts
Status
Not open for further replies.
Top