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Discussion Starter · #1 ·
I have an all in one printer. The fax machine worked fine until I installed a DSL modem and a router to network. Now the fax won't work. It says it can't find a dial tone.
I have the phone line going into the modem, then the ethernet line going into the router, then the router line going into the computer. The printer line goes directly to the computer.
Can anyone help me. Thanks, Randy
 

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The FAX line MUST also have a filter if it's on the same phone line with the DSL modem. The DSL modem is the ONLY device on that line that should NOT have a filter.

You can use the FAX and DSL at the same time with no impact on either service.
 

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You need the filter with or without a splitter. You can buy splitter/filter units, but my comment still stands, you need the filter on the FAX modem.
 
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