Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

exployer.exe problem

1005 Views 3 Replies 3 Participants Last post by mobo, Apr 6, 2004

georgie

Discussion Starter · Apr 6, 2004

Recently on the net via uk broadband connection when i lost connection. Since then I can not reconnect and more so i cannot enter My Computer / Control panel etc. I just get a blank screen followed quickly by full desktop with all icons.

I can however run all other programmes. System restore will also not go back to an restore point. If it is a problem with Exporer startup i would be quite happy to reinstall XP but would like to get all my stored info off our shared folders. Can anyone please advise.

Georgie

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mobo

· #4 · Apr 6, 2004

Download 'Hijack This! http://www.spychecker.com/program/hijackthis.html
Unzip, doubleclick HijackThis.exe, and hit "Scan".

When the scan is finished, the " scan " button will change into a " save log " button.
Press that, save the log , load it in Notepad, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

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