[jeffncris]

I have Win XP, current and up to date. Yesterday when I logged on (Explorer 7), I got the dreaded 404 file not found error. My homepage is www.cnn.com and I thought maybe there was a problem with the site but a friend's computer goes no problems. I downloaded Firefox, same thing happens. I am running the latest Zone Alarm firewall and Anti-spyware, along with AVG free. I think it may be the firewall blocking me for some reason, but I can't figure out why....thanks in advance for your help!

jeffncris

 

[jeffncris]

C'mon guys! Surely someone has had a similar problem..... I'm gettin a tumor here.

 

[bonk]

Do you mean you can't get online at all or just this page?

Click Start>>Run type cmd click ok

In the new window type 127.0.0.1 press Enter key.......you should sent 4 packets and receive 4

 

[jeffncris]

It's just this one site. It will go ANYWHERE else, just not my homepage. Very wierd....

 

[bonk]

This site has about 2-3 popups when you first enter it...so turn you popup blocker off.

Try changing your homepage for now and see if you can go to it.

 

[jeffncris]

Tried that, still no good. I changed my homepage to CNN International, opens no problem. However when I click the link to CNN US edition, no good. Times out, 404 error. My laptop works no problem..... I haven't installed any new software recently either. Very strange...

 

[schusterjo]

What spyware program do you use? perhaps there was a hompage hijack attempt that kind of threw things array. Try doing some cleaning with the following programs.

Ad-Aware SE Personal
I run this daily
SpywareBlaster 3.5.1
I update once a week (keeps bad pages with known malware that cold cause damage from being displayed.)
Spybot - Search & Destroy
Daily or every other day
CwShredder
This is one I only use once a week or month lol but good to have
AVG Anti-Spyware
I run this daily

Get lucky and they may be able to clean it if there is somthing as such.

 

[jeffncris]

I have all the above except CwShredder, also Win Defender, Pest Patrol, Giant Anti Spyware, Spyware Blaster and NOTHING shows on the scans..... driving me nuts!

 

[schusterjo]

I'm going out on a limb on this one but heck it will not hurt to try.
lets try a DNS flush
Click Start - Run, type cmd and hit enter. Now at the prompt type "ipconfig /flushdns" without quotes and hit ENTER.

let us know if this helps.

 

[jeffncris]

Tried that about two minutes ago, again no luck!

 

[bonk]

I would post a Hijack Log to see if anything shows up

Download Hijack This to your desktop open it and click on the Hijack.exe it will open and use the default path, check do you wish an Icon.......click on Icon and choose scan system and save a logfile usually in notepad.....copy and paste the logfile in your next post, using Ctrl+A to copy All and Ctrl+C to copy and Ctrl+V to paste.

 

[jmtechserv]

I've seen this problem before, or one just like it.

Spybot, and Ad-Aware could not fix it.

Spyware Doctor by PC Tools fixed it

www.pctools.com