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Discussion Starter · #1 ·
Hi There

I am having an issue with my computer. I went on vacation about a week ago, shut down my computer, came back, my computer was running(I can only assume family had been using it) and it could not access internet.

I was using a DSL modem with a USB connection.

I moved, am trying to set up at new house with a cable modem.

The problem appears to be missing drivers for ethernet controller and "USB Cable Modem",

I am running Windows XP Pro on a custom built machine

Mother Board is

GIGABYTE GA-P31-S3G LGA 775

I have downloaded/installed chpset drivers from mfg website and they do not fix the problem.

I have tried to install USB Drivers for Cable Modem and it requests that I install USB Drivers first

I am using Other USB Devices so I assume that my USB drivers are intact, and this is simply a networking driver issue.

I have tried uninstalling the hardware from the system and attempting to let windows reinstall it without success

Any suggestions? Could this be virus related?

thanks
 

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Discussion Starter · #3 ·
Hi again.

Thank you for the software suggestion. Its a nice piece. It found multiple registry errors and spyware missed by my other program. However it did not help with the current problem. Any other suggestions ?

thanks
 

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Registry Cleaners are something that are definitely not recommended as they most often create more problems than they repair. Depending on your OS Is this where you downloaded the drivers from? http://www.giga-byte.com/Support/Motherboard/Driver_Model.aspx?ProductID=2676 The USB functions should be in the Chipset drivers. THere are two different Ethernet drivers listed, one is for Vista and the other is for XP. Are you sure you chose the right one?
 

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Discussion Starter · #6 ·
Thanks for the reply

I have had the same issue with registry cleaners before.

to answer your question megabyte, there is not even a listing for network adapters... Either I missed that or it is a new problem since this morning.

I am certain I chose the correct one. I also pulled the disk from when I bought the board and attempted it again today to no avail.

The other USB devices continue to work correctly. Yet for some reason the modem will not work with this computer. Considering that I had the same problem on the DSL modem right before moving, I can only assume that there is a problem in how my computer communicates with any modem. It is localized to internet connection using USB or Ethernet adapter. I do not have an additional usb Wireless card or i would try with that. I've double checked my drivers, i've attempted a windows restore, I have verified that it is specific to this machine. If this were only a bad driver I wouldn't worry about it, but that does not seem to be the case.

Thank you all for your help.
 

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THere may be something for you to try, if you have a Windows XP Installation disc, such as a retail disc or an OEM installation disc. Not a system disc that came with a big box computer, you can try a Repair Installation of Windows. Follow the directions here. http://michaelstevenstech.com/XPrepairinstall.htm The only thing that you will have to do is install any Service Packs that are not included on your installation disc. It will keep intact all of your installed Programs and settings, also it will not delete any of your Data files such as Pictures, music, and documents. I have solved a lot of problems in XP using this.
 

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Discussion Starter · #8 ·
okay....

repair install was not such a great idea. Assorted errors throughout install reporting missing or corrupt files, multiple errors reporting missing or corrupt files once windows loaded (and not the files that were reported missing during the install) computer functions still, but its not a happy machine. I'm going to take it back to square one and reformat the OS drive. It acts a bit like a nasty virus I had a while back that required a reformat. It might be safer to start with a clean canvas here. Unfortunately, if it is a virus, I have no idea where it would have came from. I have essentially 4 partitions on this computer, I'm questioning wiping those as well,

It doesnt look like my firewall/virus protection is up to par, its let things slip in the past and this might be just another case

Could anyone suggest a decent, FREE or inexpensive virus/spyware program that runs an active protection?

I have essentially been running malware bytes, ad aware, and norton.... all of them seem to have decent sized holes. I'm a graphic artist, this is my work horse machine, and I'm really paranoid about losing client files.
 

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Obviously you have several backup copies of your client files, correct? If not, you open yourself up to a lawsuit. I would suggest that should be your first concern before continuing to try to fix your computer.
 

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As far as a good Free Antivirus program, I use Avira. I have not had a virus since I started using it, ANd it cuaght things that were on my system that other AV Programs allowed through when I switched to it.
 

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Discussion Starter · #11 ·
yes I have backups to the client files. One is an external drive, one is internal on a separate partition just for backing up files. I'm covered, yet still paranoid. my best bet would to have an isolated computer completely for work, and another for home usage. I'm also working on a frankenstein machine for home usage and the work station will be solely for work purposes. but, Its a slow process building what I want.
 
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