[kwallace]

Whenever I start up my computer I get the following error:

ERROR LOADING C:\WINDOWS\SYSTEM\BRIDGE.DLL
I have no idea what to do! I am not the best with computers

Also my sound no longer works, I do not know if it is because of this error but everytime I check the sound in settings it says I do not have any devices installed. I tried to insert a recovery CD but then I got a message saying that there was no CD ROM device either! As you can see I am having a rather difficult time! I am working with WIN 98

Thanks for all of you help!

 

[Rollin' Rog]

It's the result of an ad/spyware hijack. You may have other related issues as well so I will move this to the Security forum for follow-ups.

For now, unzip HijackThis to a permanent folder, run it and select Scan. Then save the Scanlog and copy/paste the results to a reply here.

http://www.spywareinfo.com/~merijn/downloads.html

 

[kwallace]

Logfile of HijackThis v1.97.7
Scan saved at 10:58:02 AM, on 4/8/04
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMKEYBD.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\SAVE\SAVE.EXE
C:\WINDOWS\SYSTEM\LAUNCHER.EXE
C:\PROGRAM FILES\DOWNLOADWARE\DW.EXE
C:\PROGRAM FILES\DELFIN\PROMULGATE\PGMONITR.EXE
C:\PROGRAM FILES\REAL\REALPLAYER\REALPLAY.EXE
C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE
C:\PROGRAM FILES\WINAMP3\WINAMPA.EXE
C:\WINDOWS\MSBB.EXE
C:\WINDOWS\CJABLCKU.EXE
C:\PROGRAM FILES\COMMONNAME\ADDRESSBAR\WINNET.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\KEYBDMGR.EXE
C:\PROGRAM FILES\WEATHERCAST\WEATHER.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\WT\UPDATER\WCMDMGR.EXE
C:\PROGRAM FILES\NETSCAPE\NETSCAPE\NETSCP.EXE
C:\PROGRA~1\NETROPA\ONSCRE~1\OSD.EXE
C:\PROGRAM FILES\AIM95\AIM.EXE
C:\PROGRAM FILES\COMMON FILES\GMT\GMT.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\PRECISIONTIME\PRECISIONTIME.EXE
C:\PROGRAM FILES\DATE MANAGER\DATEMANAGER.EXE
C:\WINDOWS\APPLICATION DATA\DOWNLOADPLUS.EXE
C:\PROGRAM FILES\COMMONNAME\ADDRESSBAR\COMWIZ.EXE
C:\PROGRAM FILES\NETROPA\ONE-TOUCH MULTIMEDIA KEYBOARD\MMUSBKB2.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\MY DOCUMENTS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.topsearcher.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.topsearcher.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.xupiter.com/search2.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.commonname.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.topsearcher.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.topsearcher.com/ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.commonname.com/english/toolbar/sidebar.asp
R3 - URLSearchHook: (no name) - {6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - (no file)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRAM%20FILES%5CNETSCAPE%5CNETSCAPE%5Csearchplugins%5CSBWeb_01.src"); (C:\WINDOWS\Application Data\Mozilla\Profiles\default\9qsvbwtn.slt\prefs.js)
O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\PROGRAM FILES\WEBHANCER\PROGRAMS\WHIEHLPR.DLL
O2 - BHO: (no name) - {6ACD11BD-4CA0-4283-A8D8-872B9BA289B6} - (no file)
O2 - BHO: Yahoo! Companion BHO - {13F537F0-AF09-11d6-9029-0002B31F9E59} - C:\PROGRAM FILES\YAHOO!\COMPANION\YCOMP5_0_2_4.DLL
O2 - BHO: MediaLoads Enhanced - {85A702BA-EA8F-4B83-AA07-07A5186ACD7E} - C:\PROGRAM FILES\MEDIALOADS ENHANCED\ME1.DLL
O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRAM FILES\COMMONNAME\ADDRESSBAR\CNBABE.DLL
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\BI.DLL
O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - C:\PROGRAM FILES\IESEARCHBAR\IESEARCHBAR.DLL
O2 - BHO: (no name) - {6E7ECE06-859C-BB9F-8B52-DAAA29EB73AC} - C:\windows\system\yledoofj.dll
O2 - BHO: (no name) - {7B1ADBDF-6F6E-DB0B-EAB5-E273A226EEC3} - C:\windows\system\bzgkziai.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\SYSTEM\BRIDGE.DLL
O2 - BHO: (no name) - {D8E25C53-9508-4f5c-9249-D98D438891D5} - C:\WINDOWS\SYSTEM\SSURF022.DLL
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_22.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - C:\PROGRAM FILES\IESEARCHBAR\IESEARCHBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Keyboard Manager] C:\Program Files\Netropa\One-touch Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [WORKFLO] D:\INSTALL\WORKFLOW.EXE
O4 - HKLM\..\Run: [WhenUSave] C:\PROGRA~1\SAVE\Save.exe
O4 - HKLM\..\Run: [PrimaLauncher] C:\WINDOWS\SYSTEM\Launcher.exe
O4 - HKLM\..\Run: [MediaLoads Installer] "C:\Program Files\DownloadWare\dw.exe" /H
O4 - HKLM\..\Run: [PromulGate] "C:\Program Files\DelFin\PromulGate\PgMonitr.exe"
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [CMESys] "C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE"
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp3\winampa.exe"
O4 - HKLM\..\Run: [msbb] C:\WINDOWS\MSBB.EXE
O4 - HKLM\..\Run: [FIVPCJ] C:\WINDOWS\FIVPCJ.exe
O4 - HKLM\..\Run: [plcqtven] C:\WINDOWS\cjablcku.exe
O4 - HKLM\..\Run: [winnet] C:\PROGRA~1\COMMON~2\ADDRES~1\WINNET.EXE
O4 - HKLM\..\Run: [SafeSurfingUpdate] C:\WINDOWS\SYSTEM\SSUpdate.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\SYSTEM\BRIDGE.DLL",Load
O4 - HKLM\..\Run: [systray] C:\WINDOWS\SYSTEM\A.EXE
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup
O4 - HKLM\..\Run: [Welcome] C:\WINDOWS\Welcome.exe /R
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKCU\..\Run: [WeatherCast] C:\PROGRA~1\WEATHE~1\Weather.exe /q
O4 - HKCU\..\Run: [MsnMsgr] "c:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\Netscape\Netscape\Netscp.exe" -turbo
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM95\aim.exe -cnetwait.odl
O4 - Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GatorRes.dll
O4 - Startup: PrecisionTime.lnk = C:\PROGRA~1\PrecisionTime\PrecisionTime.exe
O4 - Startup: CompuServe 2000 Tray Icon.lnk = C:\CompuServe 2000\cstray.exe
O4 - Startup: Date Manager.lnk = C:\PROGRA~1\Date Manager\DateManager.exe
O4 - Startup: Download Plus.lnk = C:\WINDOWS\Application Data\DownloadPlus.exe
O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\AddressBar\createbookmark.htm
O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\AddressBar\createnote.htm
O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\AddressBar\emaillink.htm
O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\AddressBar\navigate.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Yahoo! Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
O9 - Extra button: AIM (HKLM)
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O10 - Hijacked Internet access by WebHancer
O11 - Options group: [CommonName] CommonName
O12 - Plugin for .mid: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .au: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin2.dll
O12 - Plugin for .mov: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38083.7115046296

 

[Rollin' Rog]

You have quite a lot of stuff there that needs to be cleaned. The first thing I would suggest is that you go to Add/Remove programs and remove, one at a time, rebooting after each removal:

Webhancer
New.net

If you have problems with New.net, see this link:

http://www.newdotnet.com/#remove

Then go to this site and obtain and run the CoolWebShredder, CWShredder.exe; have it fix problems:

http://www.spywareinfo.com/~merijn/downloads.html

>> Next run HijackThis and check the following entries which may remain, close all browser windows and select Fix Checked:

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.topsearcher.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = http://www.topsearcher.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.xupiter.com/search2.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.commonname.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.topsearcher.com/ie/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.topsearcher.com/ie/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.commonname.com/english/toolbar/sidebar.asp
R3 - URLSearchHook: (no name) - {6E6DD93E-1FC3-4F43-8AFB-1B7B90C9D3EB} - (no file)

O2 - BHO: (no name) - {c900b400-cdfe-11d3-976a-00e02913a9e0} - C:\PROGRAM FILES\WEBHANCER\PROGRAMS\WHIEHLPR.DLL
O2 - BHO: (no name) - {6ACD11BD-4CA0-4283-A8D8-872B9BA289B6} - (no file)

O2 - BHO: MediaLoads Enhanced - {85A702BA-EA8F-4B83-AA07-07A5186ACD7E} - C:\PROGRAM FILES\MEDIALOADS ENHANCED\ME1.DLL
O2 - BHO: BabeIE - {00000000-0000-0000-0000-000000000000} - C:\PROGRAM FILES\COMMONNAME\ADDRESSBAR\CNBABE.DLL
O2 - BHO: (no name) - {000006B1-19B5-414A-849F-2A3C64AE6939} - C:\WINDOWS\BI.DLL
O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - C:\PROGRAM FILES\IESEARCHBAR\IESEARCHBAR.DLL
O2 - BHO: (no name) - {6E7ECE06-859C-BB9F-8B52-DAAA29EB73AC} - C:\windows\system\yledoofj.dll
O2 - BHO: (no name) - {7B1ADBDF-6F6E-DB0B-EAB5-E273A226EEC3} - C:\windows\system\bzgkziai.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\SYSTEM\BRIDGE.DLL
O2 - BHO: (no name) - {D8E25C53-9508-4f5c-9249-D98D438891D5} - C:\WINDOWS\SYSTEM\SSURF022.DLL
O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet6_22.dll

O3 - Toolbar: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - C:\PROGRAM FILES\IESEARCHBAR\IESEARCHBAR.DLL

O4 - HKLM\..\Run: [WhenUSave] C:\PROGRA~1\SAVE\Save.exe

O4 - HKLM\..\Run: [PrimaLauncher] C:\WINDOWS\SYSTEM\Launcher.exe
O4 - HKLM\..\Run: [MediaLoads Installer] "C:\Program Files\DownloadWare\dw.exe" /H
O4 - HKLM\..\Run: [PromulGate] "C:\Program Files\DelFin\PromulGate\PgMonitr.exe"

O4 - HKLM\..\Run: [CMESys] "C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE"

O4 - HKLM\..\Run: [msbb] C:\WINDOWS\MSBB.EXE
O4 - HKLM\..\Run: [FIVPCJ] C:\WINDOWS\FIVPCJ.exe
O4 - HKLM\..\Run: [plcqtven] C:\WINDOWS\cjablcku.exe
O4 - HKLM\..\Run: [winnet] C:\PROGRA~1\COMMON~2\ADDRES~1\WINNET.EXE
O4 - HKLM\..\Run: [SafeSurfingUpdate] C:\WINDOWS\SYSTEM\SSUpdate.exe
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\SYSTEM\BRIDGE.DLL",Load
O4 - HKLM\..\Run: [systray] C:\WINDOWS\SYSTEM\A.EXE
O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup
O4 - HKLM\..\Run: [Welcome] C:\WINDOWS\Welcome.exe /R

O4 - Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GatorRes.dll
O4 - Startup: PrecisionTime.lnk = C:\PROGRA~1\PrecisionTime\PrecisionTime.exe
O4 - Startup: CompuServe 2000 Tray Icon.lnk = C:\CompuServe 2000\cstray.exe
O4 - Startup: Date Manager.lnk = C:\PROGRA~1\Date Manager\DateManager.exe
O4 - Startup: Download Plus.lnk = C:\WINDOWS\Application Data\DownloadPlus.exe

O8 - Extra context menu item: Bookmark This Page - C:\Program Files\CommonName\AddressBar\createbookmark.htm
O8 - Extra context menu item: Add A Page Note - C:\Program Files\CommonName\AddressBar\createnote.htm
O8 - Extra context menu item: Email This Link - C:\Program Files\CommonName\AddressBar\emaillink.htm
O8 - Extra context menu item: Search using CommonName - C:\Program Files\CommonName\AddressBar\navigate.htm

O11 - Options group: [CommonName] CommonName

>> Reboot after doing this.

Finally, you MUST complete this cleaning by installing, UPDATING and doing a full system Scan with Ad-Aware, following Winchester's directions. Have it remove or quarantine all files it identifies as suspicious.

Ad-Aware Home Page and Ad-Aware 6: Reference Guide by Winchester73

>> Post another Scanlog when ready.

 

[$teve]

And i notice a distinct lack of a firewall and A/V program

http://forums.techguy.org/t110854.html
Pay a visit to a very good and informative page and get some PREVENTION!!!

 

[kwallace]

I have tried doing everything you told me but whenever I run the ad-ware scan and try to delete the files, it freezes on me and nothing happens. Let me know what I can do to fix this! Thanks

 

[Rollin' Rog]

Try running Ad-Aware in Safe Mode. To start in Safe Mode you can press and hold the ctrl key promptly on restart. You should get a startup menu with the option. If you have trouble with that, run msconfig, select the Advanced tab and "enable startup menu". This has to be unchecked later.

Alternately, or additionally, you can install, UPDATE, and run Spybot.

Spybot Instructions and Download