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Joined
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49 Posts
Discussion Starter · #1 ·
To be honest, I have absolutely no idea what might be going on with my computer.
For the past couple of weeks, I have been getting error messages for microsoft works. (It had never been fully installed and the disk has gone missing so I found another program instead.) So I decided to uninstall the works programs hoping to get rid of the problem. at about the same time, I appear to have contracted some sort of malicious files (spywear, trojan, I'm not sure.) I tried to run Window's defender to find the offending files and it refuses to start.

When I start my computer I get this error message:

Windows defender

Application failed to initilize: 0X800106ba. A problem caused Windows Defender service to stop. And it asks to either restart or consult help.

While going through add/remove programs, I also decided to remove some old programs that I no longer had much use for which has proven to be a not so good idea. I removed Limewire. Ever since, even though I'm fairly sure I completely unintalled it, I have gotten this error message in a box that has the little java symbol in the corner and the option to save the message as if the program is trying to run.

LimeWire version 4.12.6
Java version 1.5.0_01 from Sun Microsystems Inc.
Windows XP v. 5.1 on x86
Free/total memory: 2793160/4128768

com.limegroup.gnutella.gui.GUILoader$StartupFailedException: invalid update.ver
at com.limegroup.gnutella.gui.GUILoader.sanityCheck(GUILoader.java:278)
at com.limegroup.gnutella.gui.GUILoader.load(GUILoader.java:48)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.limegroup.gnutella.gui.Main.main(Main.java:44)

STARTUP ERROR!

-- listing properties --
WINDOW_Y=0
WINDOW_X=5
PORT=36198
TOTAL_CONNECTION_TIME=15362510
UPDATE_DELAY=252000020
UPDATE_GIVEUP_FACTOR=49
FILTER_HASH_QUERIES=true
INSTALLED=true
UI_LIBRARY_TREE_DIVIDER_LOCATION=124
AVERAGE_UPTIME=160726
TOTAL_UPTIME=2410895
MAX_UPLOAD_BYTES_PER_SEC=161
MIN_CONNECT_TIME=7
CONTENT_AUTHORITIES=fserv1.limewire.com:10000
COUNTRY=
TREE_NODE_PREFIXES=a
LAST_SHUTDOWN_TIME=1165867202528
APP_WIDTH=1012
SESSIONS=15
SHOW_TOTD=false
UI_LIBRARY_PLAY_LIST_TAB_DIVIDER_LOCATION=605
LAST_ACCEPTABLE_BUG_VERSION=4.13.0
FRACTIONAL_UPTIME=0.0022708646
UPDATE_RETRY_DELAY=1800001
CONNECTION_SPEED=350
LAST_EXPIRE_TIME=1166578478739
TOTAL_CONNECTIONS=10
DIRECTORY_FOR_SAVING_FILES=C:\Documents and Settings\John\My Doc...
MAX_DOWNLOAD_BYTES_PER_SEC=309
UPDATE_DOWNLOAD_DELAY=14400001
RUN_ONCE=true
APP_HEIGHT=738
EVIL_HOSTS=BearShare 5.2
MAX_SIM_DOWNLOAD=8
DIRECTORIES_TO_SEARCH_FOR_FILES=C:\Documents and Settings\John\my doc...
LAST_GWEBCACHE_FETCH_TIME=1167342403183
UNSET_FIREWALLED_FROM_CONNECTBACK=true
CLIENT_ID=5CAECDD57E742FBC21C124BA9B1AE700
PLAYER_ENABLED=false
INCOMPLETE_PURGE_TIME=500
CONTENT_MANAGEMENT_ACTIVE=true
FLUSH_DELAY_TIME=25
IDLE_CONNECTIONS=2

FILES IN CURRENT DIRECTORY:
C:\Program Files\LimeWire\bet.url
LAST MODIFIED: 1030556054000
SIZE: 77

C:\Program Files\LimeWire\bonzi.url
LAST MODIFIED: 1004548958000
SIZE: 83

C:\Program Files\LimeWire\BrowserPage.dll
LAST MODIFIED: 1033764822000
SIZE: 20480

C:\Program Files\LimeWire\clink.jar
LAST MODIFIED: 1156261595138
SIZE: 307949

C:\Program Files\LimeWire\collections.jar
LAST MODIFIED: 916327280000
SIZE: 259265

C:\Program Files\LimeWire\commons-httpclient.jar
LAST MODIFIED: 1156261596857
SIZE: 459988

C:\Program Files\LimeWire\commons-logging.jar
LAST MODIFIED: 1156261597669
SIZE: 59154

C:\Program Files\LimeWire\commons-net.jar
LAST MODIFIED: 1156261599232
SIZE: 355370

C:\Program Files\LimeWire\daap.jar
LAST MODIFIED: 1156261600826
SIZE: 388504

C:\Program Files\LimeWire\GenericWindowsUtils.dll
LAST MODIFIED: 1156261551091
SIZE: 12279

C:\Program Files\LimeWire\i18n.jar
LAST MODIFIED: 1156261601185
SIZE: 25678

C:\Program Files\LimeWire\icon_sm.gif
LAST MODIFIED: 1033764822000
SIZE: 565

C:\Program Files\LimeWire\icu4j.jar
LAST MODIFIED: 1156261603029
SIZE: 741440

C:\Program Files\LimeWire\id3v2.jar
LAST MODIFIED: 1156261604013
SIZE: 94430

C:\Program Files\LimeWire\jcraft.jar
LAST MODIFIED: 1156261605154
SIZE: 136693

C:\Program Files\LimeWire\jl011.jar
LAST MODIFIED: 1156261606310
SIZE: 255016

C:\Program Files\LimeWire\jmdns.jar
LAST MODIFIED: 1156261607107
SIZE: 69306

C:\Program Files\LimeWire\limeshop.exe
LAST MODIFIED: 1033499286000
SIZE: 212688

C:\Program Files\LimeWire\limeshop.html
LAST MODIFIED: 1033764822000
SIZE: 42320

C:\Program Files\LimeWire\limeshop.url
LAST MODIFIED: 1016127036000
SIZE: 64

C:\Program Files\LimeWire\LimeWire.exe
LAST MODIFIED: 1156261555747
SIZE: 159744

C:\Program Files\LimeWire\LimeWire.jar
LAST MODIFIED: 1156261587310
SIZE: 7117582

C:\Program Files\LimeWire\limewire.props
LAST MODIFIED: 1127610973874
SIZE: 279

C:\Program Files\LimeWire\LimeWire20.dll
LAST MODIFIED: 1156261553326
SIZE: 40960

C:\Program Files\LimeWire\log4j.jar
LAST MODIFIED: 1156261609310
SIZE: 677952

C:\Program Files\LimeWire\looks.jar
LAST MODIFIED: 1156261611341
SIZE: 630634

C:\Program Files\LimeWire\MessagesBundles.jar
LAST MODIFIED: 1156261592982
SIZE: 2951044

C:\Program Files\LimeWire\money.url
LAST MODIFIED: 1033744162000
SIZE: 80

C:\Program Files\LimeWire\mp3sp14.jar
LAST MODIFIED: 1156261612091
SIZE: 40064

C:\Program Files\LimeWire\ProgressTabs.jar
LAST MODIFIED: 1156261593591
SIZE: 5786

C:\Program Files\LimeWire\RunLime.jar
LAST MODIFIED: 1033764820000
SIZE: 4711

C:\Program Files\LimeWire\Shared
LAST MODIFIED: 1127610973874
SIZE: 0

C:\Program Files\LimeWire\themes.jar
LAST MODIFIED: 1156261612451
SIZE: 620179

C:\Program Files\LimeWire\tritonus.jar
LAST MODIFIED: 1156261613576
SIZE: 152711

C:\Program Files\LimeWire\vorbis.jar
LAST MODIFIED: 1156261614263
SIZE: 27215

C:\Program Files\LimeWire\WindowsFirewall.dll
LAST MODIFIED: 1156261553404
SIZE: 61440

C:\Program Files\LimeWire\WindowsV5PlusUtils.dll
LAST MODIFIED: 1156261553451
SIZE: 12808

C:\Program Files\LimeWire\xerces.jar
LAST MODIFIED: 1156261619638
SIZE: 2147687

C:\Program Files\LimeWire\xml-apis.jar
LAST MODIFIED: 1156261620826
SIZE: 207655

Also, when I first contracted the malicious files, Limewire would close and reopen on its own without any prompting from me (which is one of the reasons I deleated it).

Please help!
Anything is appreciated.
Thanks.

~Winmix
 

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Joined
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11,098 Posts
The best way is to post a HijackThis log and let an expert look at it for you.

Post a HijackThis Log

Download Hijack This to your desktop open it and click on the Hijack.exe it will open and use the default path, check do you wish an Icon.......click on Icon and choose scan system and save a logfile usually in notepad.....copy and paste the logfile in your next post, using Ctrl+A to copy All and Ctrl+C to copy and Ctrl+V to paste.
 

· Registered
Joined
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49 Posts
Discussion Starter · #3 ·
hijack this log

Logfile of HijackThis v1.99.1
Scan saved at 12:13:11 PM, on 03/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\System32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINNT\Sm9obg\command.exe
C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\WINNT\system32\svchosts.exe
C:\Program Files\MsMovies\MsMovies.exe
C:\Program Files\Common Files\{A05B5B7F-09E5-1033-0213-03060302002c}\Update.exe
C:\WINNT\system32\CTsvcCDA.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Tracker Software\PDF-XChange 3\pdfSaver\pdfSaver3.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\Program Files\Network Monitor\netmon.exe
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\wdfmgr.exe
C:\WINNT\wanmpsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\system32\wscntfy.exe
C:\WINNT\System32\alg.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\WINNT\Explorer.EXE
C:\Documents and Settings\John\Desktop\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = google.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{305B5~1\Bar888.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Bar888 - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - C:\PROGRA~1\COMMON~1\{305B5~1\Bar888.dll
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Creative WebCam Tray] C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"
O4 - HKLM\..\Run: [MsMovies] C:\Program Files\MsMovies\MsMovies.exe /auto
O4 - HKLM\..\Run: [{A05B5B7F-09E5-1033-0213-03060302002c}] "C:\Program Files\Common Files\{A05B5B7F-09E5-1033-0213-03060302002c}\Update.exe" mc-110-12-0000137
O4 - HKLM\..\Run: [IpWins] C:\Program Files\Ipwindows\ipwins.exe
O4 - HKLM\..\Run: [{A05B5B7F-09E5-1033-0213-030603020001}] "C:\Program Files\Common Files\{A05B5B7F-09E5-1033-0213-030603020001}\Update.exe" mc-110-12-0000137
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [{A05B5B7F-09E6-1033-0213-030603020001}] "C:\Program Files\Common Files\{A05B5B7F-09E6-1033-0213-030603020001}\Update.exe" mc-110-12-0000137
O4 - HKCU\..\Run: [pdfSaver3] "C:\Program Files\Tracker Software\PDF-XChange 3\pdfSaver\pdfSaver3.exe"
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [wmki] C:\PROGRA~1\COMMON~1\wmki\wmkim.exe
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {10093E98-C073-4C75-8D0E-FB5CD3A71D33} (ZoneUpwords Object) - http://messenger.zone.msn.com/binary/Upwords.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1DA3C4AB-E6B6-47A6-B0F3-1BD81524B51B} (ActiveWorldsDownload Control) - http://www.activeworlds.com/products/ActiveWorldsDownload.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by104fd.bay104.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1117762041555
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135780722616
O16 - DPF: {6FDB0065-2787-11D6-B1D8-0001023916FC} (CLOActiveXInstaller Control) - http://www.igl.net/clo/install/CLOActiveXInstallerProj1.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab53083.cab
O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - http://aolsvc.aol.com/onlinegames/sonybewitched/main.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v7.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: MCPClient - C:\Program Files\Common Files\Stardock\mcpstub.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\Sm9obg\command.exe
O23 - Service: COM+ Messages - Unknown owner - C:\WINNT\system32\svchosts.exe" -e mc-110-12-0000137 (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - Unknown owner - C:\Documents and Settings\John\Desktop\security suite\ewidoctrl.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PictureTaker - Unknown owner - c:\fixit\pt\PCTKRNT.SYS (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe
 

· Administrator
Joined
·
124,722 Posts
First Name -
Karen
You seem to have a habit of asking for assistance and then not following through. I hope this time will be different.

http://forums.techguy.org/security/485441-aim-sender-download-help-please.html

http://forums.techguy.org/web-email/428742-lots-ofinternet-explorer-errors.html

Go here to download AlcanShorty_en.exe and save it to your desktop.
  • Double click the alcanShorty.exe file and follow prompts.
  • It will make a folder on desktop called Alcan Shorty
  • Open the Alcan Shorty folder & double click the run.bat file to run it.
  • This will download a file called BFU.exe and a BFU script.
  • If your firewall asks for permission to connect to the Internet you must allow it.
  • A message box will pop up saying "complete".
  • Be patient and wait for the message box to appear as it may take some time.
  • Press OK then BFU.exe will open.
  • Select the option to "Show log after script ends"
  • Execute the script by clicking the Execute button.
  • Note that you should see a progress bar while the script is being executed.
  • When the script has finished press "copy" and that will make a copy of the report in your clipboard.
  • Paste the log into Notepad and save it to your desktop in case it's needed later.
Note: If you have any questions about the use of BFU please read here.

Reboot and post a new HijackThis log please.
 

· Registered
Joined
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49 Posts
Discussion Starter · #6 ·
sorry about not following up. we switch computers alot and its kind of hard to keep track of things sometimes.
I did the scan and followed the directions of the summer post as well as of this post. heres the new log.

Logfile of HijackThis v1.99.1
Scan saved at 11:59:05, on 12/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\System32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINNT\Explorer.EXE
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Creative\Shared Files\CAMTRAY.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Tracker Software\PDF-XChange 3\pdfSaver\pdfSaver3.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINNT\system32\ctfmon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINNT\system32\CTsvcCDA.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.exe
C:\Program Files\OpenOffice.org 2.0\program\soffice.BIN
C:\WINNT\System32\nvsvc32.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\wanmpsvc.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\John\Desktop\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=56626&homepage=google.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = google.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {C1B4DEC2-2623-438e-9CA2-C9043AB28508} - (no file)
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Creative WebCam Tray] "C:\Program Files\Creative\Shared Files\CAMTRAY.EXE"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [OpwareSE2] "C:\Program Files\ScanSoft\OmniPageSE2.0\OpwareSE2.exe"
O4 - HKLM\..\Run: [OPSE reminder] "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\Ereg.exe" -r "C:\Program Files\ScanSoft\OmniPageSE2.0\EregEng\ereg.ini"
O4 - HKLM\..\Run: [{A05B5B7F-09E5-1033-0213-03060302002c}] "C:\Program Files\Common Files\{A05B5B7F-09E5-1033-0213-03060302002c}\Update.exe" mc-110-12-0000137
O4 - HKLM\..\Run: [AVG7_CC] "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe" /STARTUP
O4 - HKLM\..\Run: [{A05B5B7F-09E6-1033-0213-030603020001}] "C:\Program Files\Common Files\{A05B5B7F-09E6-1033-0213-030603020001}\Update.exe" mc-110-12-0000137
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [pdfSaver3] "C:\Program Files\Tracker Software\PDF-XChange 3\pdfSaver\pdfSaver3.exe"
O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /R
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [wmki] C:\PROGRA~1\COMMON~1\wmki\wmkim.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\system32\ctfmon.exe
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: RaptisoftGameLoader - http://www.miniclip.com/hamsterball/raptisoftgameloader.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {10093E98-C073-4C75-8D0E-FB5CD3A71D33} (ZoneUpwords Object) - http://messenger.zone.msn.com/binary/Upwords.cab31267.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1DA3C4AB-E6B6-47A6-B0F3-1BD81524B51B} (ActiveWorldsDownload Control) - http://www.activeworlds.com/products/ActiveWorldsDownload.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by104fd.bay104.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1117762041555
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1135780722616
O16 - DPF: {6FDB0065-2787-11D6-B1D8-0001023916FC} (CLOActiveXInstaller Control) - http://www.igl.net/clo/install/CLOActiveXInstallerProj1.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab53083.cab
O16 - DPF: {BE319D04-18BD-4B34-AECC-EE7CB610FCA9} (BewitchedGameClass Control) - http://aolsvc.aol.com/onlinegames/sonybewitched/main.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://aolsvc.aol.com/onlinegames/bejeweled2/popcaploader_v7.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab31267.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: MCPClient - C:\Program Files\Common Files\Stardock\mcpstub.dll
O20 - Winlogon Notify: WRNotifier - C:\WINNT\SYSTEM32\WRLogonNTF.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: COM+ Messages - Unknown owner - C:\WINNT\system32\svchosts.exe" -e mc-110-12-0000137 (file missing)
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINNT\system32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - Unknown owner - C:\Documents and Settings\John\Desktop\security suite\ewidoctrl.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINNT\System32\nvsvc32.exe
O23 - Service: PictureTaker - Unknown owner - c:\fixit\pt\PCTKRNT.SYS (file missing)
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
 

· Administrator
Joined
·
124,722 Posts
First Name -
Karen
Ewido has been replaced by AVG Anti-Spyware with some added capabilities so please remove Ewido and do this:

Download AVG Anti-Spyware from HERE and save that file to your desktop.

When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.

  1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
  2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
  3. On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
  4. Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  6. Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close AVG Anti-Spyware. Do Not run a scan just yet, we will run it in safe mode.
  1. Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

    IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
  2. Launch AVG Anti-Spyware by double clicking the icon on your desktop.
  3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  4. AVG will now begin the scanning process. Please be patient as this may take a little time.
    Once the scan is complete, do the following:
  5. If you have any infections you will be prompted. Then select "Apply all actions."
  6. Next select the "Reports" icon at the top.
  7. Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
  8. Close AVG Anti-Spyware and reboot your system back into Normal Mode.

Please go HERE to run Panda's ActiveScan
  • You need to use IE to run this scan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report

Come back here and post a new HijackThis log along with the logs from the AVG and Panda scans.
 
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