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Courtesy of a contributer to MS Forums
" Go to the installation location for SmartBridge (\Program
Files\Verizon...\Smart...) or Dolphin Hal Screen Reader or Supernova Reader
Magnifier.


* Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL


* NB: Do NOT rename the PSAPI.DLL file in C:\Windows\System32 directory! "
 
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