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error message while downloading arc soft camera software

1374 Views 1 Reply 2 Participants Last post by  kiwiguy
I am trying to download sogtware for a digital camera ( eyeQ easy made by concord camera corp.) i get to the driver section and, i get an erroe message that reads:"error occrued during tje move data process -2147024866". I am just learning ( not very computer savy) and dont understand the message, or, what to do about it. Is it the software ? is it my operating program( win.98se) or some kind of compatability issue. I have tried the help menu on my computer to no avail. lease if you have any input I would GREATLY appreciate it, Thank you. Walt
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Its difficult to be more helpful, but the error code simply refers to "Access to the input device has been lost. It must be re-acquired"

Now this may indicate that the file you are trying to install is not available, or that you are losing the connection with the server, or none of the above.

Are you installing from the web, or downloading the file completely, then installing the file? While you say"downloading", I wonder if you mean "installing" from a CD?

If you are installing from a CD, try cleaning the CD. Warm soapy water is fine, and polish with a soft lint-free cloth.

If downloading from the web, post back and advise the URL of the download site.
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