Tech Support Guy banner
  • Please post in our Community Feedback thread for help with the new forum software! If you are having trouble logging in, please Contact Us for assistance.
Status
Not open for further replies.
1 - 20 of 30 Posts

·
Registered
Joined
·
25 Posts
Discussion Starter · #1 ·
I have a Dell dimension 8400 running XP. Error on startup reads:

checking file system on C:
The type of the file system is NTFS
The volume is dirty

CHKDSK goes through all 3 stages and completes them. The last thing it says is 'Usn Journal verification completed'. But nothing else will respond. I have pulled the plug and started in safe mode, same thing happens or it will run a bunch of dos commands and stop with no result.

I have read lots of other threads but I can't find the same exact problem. I can't get to a dos prompt (i think) to type in some of the commands I read about.

I would love to just get it so I can backup 1 more time so if I have to replace the hard drive I am current.

thank you
 

·
Registered
LENOVO t43p AMOUNGST OTHERS
Joined
·
12,970 Posts
You should boot to a recovery console from the install CD and try
CHKDSK /R which is the most thorough of the options and does a surface check so will take a while.
 

·
Registered
Joined
·
25 Posts
Discussion Starter · #3 ·
thanks for the reply.
Do you mean the resource cd or the windows reinstallation cd? I put the resource cd in the drive and restated the computer, but I just go through the same thing I described before. Am I not booting from the cd correctly?

Thanks
 

·
Registered
LENOVO t43p AMOUNGST OTHERS
Joined
·
12,970 Posts
Have you got or access to a proper XP Install CD?? That is the one you need. (not the resource one - that is just drivers etc.)
You may need to go into the BIOS and change the Boot sequence so that it boots from the CD first.
 

·
Registered
Joined
·
25 Posts
Discussion Starter · #5 ·
I do have the xp install cd. I have it in the drive and it won't boot up with the cd. Is there a option I should use when I hit f8 to boot with the disk? If not, how do i get to the bios and change the boot sequence?
 

·
Registered
LENOVO t43p AMOUNGST OTHERS
Joined
·
12,970 Posts
Does your machine not display a quick message on boot (during post) that tells you which key to press to enter BIOS??
I think it is F2. You might like to try F12 first as some Dells allow a temporary override.
 

·
Registered
Joined
·
25 Posts
Discussion Starter · #7 ·
It looks like f2 got me there. I am looking at the 'boot sequence'.
1. onboard or usb floppy drive - (not present)
2. onboard sata hard drive
3. onboard ide hard drive - (not present)
4. onboard or usb cd rom drive
5. usb device (not present)

i figured out how to change the order so it boots from sata hard drive first, but it still is going back to 'checking files system on c'

I'm sorry if I am asking too much, i am pretty good with minor computer repairs, but it seems that this is the toughest one I have had to deal with.
 

·
Registered
Joined
·
25 Posts
Discussion Starter · #8 ·
my bad on last message. I got it so I was able to boot from cd. I am at the 'windows xp home edition setup'
welcome to setup
1. to set up windows xp now press enter
2.to repair a windows xp installation using recovery console, press r
3. to quit setup without installing windows xp press 3

Is this where i should be? if so which option do i want.

Thanks
 

·
Registered
LENOVO t43p AMOUNGST OTHERS
Joined
·
12,970 Posts
You want the sequence to be:
1. onboard or USB CD Rom drive
2. oboard sata hard drive

It should then boot and (with the install CD) say Press any key to boot from CD.
You then need to work your way to the recovery console ( good old DOS type prompt)
 

·
Registered
Joined
·
25 Posts
Discussion Starter · #11 ·
OK getting close I think.
I am in the 'windows recovery console'
I have a dos screen but I am not able to type more than 1 character at the following prompt:

which windows installation would you like to log onto
to cancel, press enter)?

after the ? it will only let me type 1 character.

what do you suggest?

at this point, i am still trying to just get windows started so i can backup if my drive is failing. i do NOTwant to wipe the drive clean and reinstall xp yet (or at all if possible)

thank you both
 

·
Registered
LENOVO t43p AMOUNGST OTHERS
Joined
·
12,970 Posts
It should have shown you a numbered list of Windows installations, hopefully in your case just one.
So you type the number corresponding to the one you want to check. (1 ????)
It may then ask you for an Administrator password. If you don't know it, just try pressing enter.
 

·
Registered
Joined
·
25 Posts
Discussion Starter · #13 ·
Got the chkdsk /r to start. It has been running for almost 2 hrs and seems stuck at 72% completed. From what I have been reading it does take a long time to finish, I just hope it has not frozen as there does not seem to be any movement from the hard drive. It is a 320g hd.
 

·
Registered
Joined
·
25 Posts
Discussion Starter · #17 ·
I have a simpletec external hard drive that I back up to. Unfortunately, I have not backed up in 4 months and don't want to lose the info since the last backup. They use a program called Total media backup.

How long do I wait until I determine that it won't work? Should I wait overnite?
 

·
Registered
LENOVO t43p AMOUNGST OTHERS
Joined
·
12,970 Posts
Is there a bootable recovery CD for TotalMedia?? If so, you should be able to use that to try and create a backup.

If it is still on 72% now I suspect it is stuck.
The next thing to try is the Disk Manufacturers Diagnosis Tools - they are free and can be downloaded. For instance if it is a Maxtor, do a search for Maxtor diagnostic tools and download the standalone/Dos version.
 

·
Registered
Joined
·
25 Posts
Discussion Starter · #19 ·
I tried chkdsk again and it stopped at 72% again. I read on some forums people tried chkdsk /f /r and other also, is there another command you think I should try? I checked my original paperwork and there is no manufacturer name, I guess I can call Dell to find out. Are you saying I would download a diagnostic tool to a cd, put that in my drive and try to boot up?
 
1 - 20 of 30 Posts
Status
Not open for further replies.
Top