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I had an Epson photo printer which worked fine with my Epson Perfection 2450 Photo scanner. The printer died. Replaced it with an HP photosmart 7960. Scanned photographs print just fine using the Epson Smart Panel software.
The "COPY" function returns this message:
"The copy utility is having difficulty communicating with the currently selected printer. Please check that the printer has been installed correctly."
I had the man who installed all this for me in the first place try to fix the problem. Several reinstalls of both printer and scanner and eliminating all references to Epson printers, it still won't work. He has suggested just using the "photo" function on the Smart Panel. It works but you must use predetermined degrees of enlargement or reduction and that has proved to be very restrictive.

The computer is HP 7960. Microsoft XP.
Help?
My e-mail is [email protected]
Thanks for any possible help.
 
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