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i have a emachine e3048 and it been nothing but trouble since ive had it it runs slow and takes adges to open files and even sometimes it doesnt open them at all i cant run the servise pack 1 ive downloaded aswell i was wondering if someone can help ? vista was pre installed and ive made a recovery disk when i first got it i also have a windows anytime upgrade disk and a emachine system operation disk that came with it is it possile to just factory reset it ive looked online in the past and never been able to get a answer can anyone help plz.:confused:
 

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The recovery disc you made when you first got the PC is what you use to perform what you refer to as a "factory reset".
You need to boot your PC from that recovery disc.

As there is already an operating system installed on the hard drive, you will need to go into the BIOS Setup and set CD-ROM as the first boot device instead of the hard drive: When you start up the PC and see the emachines splash-screen, look at the bottom. It should tell you want key to press for "BIOS Setup" (or it may simply say "Setup").
 

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This may be a good time to use the upgrade disk and update your machine. That will reinstall the OS and fix problems.

But you need to make sure that the machine is not infected, or the upgrade may fail and leave you with a machine that does not work. "Running slow" is a sign that an infection is very possible, even likely, unless you have a lot of other programs running at the same time.
 
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