Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Status
Not open for further replies.
1 - 2 of 2 Posts

·
Registered
Joined
·
18 Posts
Discussion Starter · #1 ·
Hi, I'm visiting my dad and Earthlink Popup Blocker pop-up are popping up relentlessly even though he gave up trying to get Earthlink working a long time ago.

I tried looking for it in Add/Uninstall and in Program Files folder but I can't find it anywhere. I searched on the internet for similar problems, which I found plenty of, but no fixes!

Is there a fix for this? Thanks much for any help.
 

·
Retired Moderator
Joined
·
72,109 Posts
Click here to download HJTsetup.exe
Save HJTsetup.exe to your desktop.

Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
Click Save to save the log file and then the log will open in notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Come back here to this thread and Paste the log in your next reply.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
 
1 - 2 of 2 Posts
Status
Not open for further replies.
Top