Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)

DVD Player won't work in newly built comp

877 Views 3 Replies 3 Participants Last post by n2gun, Jan 18, 2003

KINGFAMILY

Discussion Starter · Jan 18, 2003

I recently built a new computer using a new Albatron KX400-8X Motherboard and an Athalon XP 2000 CPU. I installed an Elitegroup AG200 (8X AGP) Video Card. The OS is XP Home.

Everything works fine except for the DVD Drive. It was removed from a Compaq 7478 and was working fine when removed.

When I attempt to play a DVD in the drive I get an error stating "Playback failed due to a problem with the video subsystem. Lowering your screen resolution or color depth may fix the problem." I attempted to change the resolution with no results. The drive works fine as a CD reader and plays Audio CD's fine. It just won't play DVD's. Ususally it goes to the Main Screen, but when I hit "PLAY MOVIE", it lists the above error in the interactive player.

Is the problem with my DVD drive, the player, the driver, the OS, or what? Do I need a new, up to date drive? New drivers? New/Different DVD Player Software?

Any help would be greatly appreciated.

Save

Status: Not open for further replies.

1 - 4 of 4 Posts

KINGFAMILY

Discussion Starter · #2 · Jan 18, 2003

I forgot to supply the DVD drive manufacturer and model, It is a Compaq DVD-ROM DVD-114.

Thanks again.

Save

$teve

· #3 · Jan 18, 2003

welcome to T.S.G.
have you tried the player with a different software DVD player?

Save

n2gun

· #4 · Jan 18, 2003

I use PowerDVD to watch dvd movies and when I went to Windows XP I had to upgrade the software to get it to play movies. You may need to do the same thing.

Save

1 - 4 of 4 Posts

Status: Not open for further replies.

Top Contributors this Month