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Discussion Starter · #1 ·
Hi There,

I am having an issue with my DVD Burner. It used to work fine, I was able to burn DVDs (Using Roxio). I fixed an issue related to AVI files by installing a program called K-Lite Codec Pack. During the installation, I was asked to approve some erroneous registry entries that existed. Since then, I have had issues with the DVD Burner (HL-DT-ST DVDRAM GSA-4081B).

The drive doesn't show up in as a valid letter on my list of drives. When I go to the device manager, it has a yellow ! next to it (Code 37).

What I have tried so far:

  1. Un-uinstalled and re-installed the device driver
  2. Followed instructions on Microsoft.com to Manual steps to delete the UpperFilters and LowerFilters registry values that can cause CD access problems (http://support.microsoft.com/default.aspx?scid=kb;en-us;314060)

At that point, I could see the drive and the exclamation mark in the device manager was gone, however, I could not burn any DVDs... it didn't recognize it as a burner.

So I un-installed and re-installed roxio, and now I am back to where I was at the start (Code 37) :mad: ...

My System:

Pentium 4 3.2 Ghz
Windows XP (Home Edition Version 2002)
Service Pack 2

Any help would be greatly appreciated!!!

Awni
 

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5 Posts
Discussion Starter · #2 ·
I ran the Everest report on the drive and got the following:

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

Version EVEREST v2.20.405
Homepage http://www.lavalys.com/
Report Type Quick Report
Computer GATEWAYDESKTOP (Gateway computer P4 3.2 Ghz 512 M Ram 128 MB nvidia)
Generator Owner
Operating System Microsoft Windows XP Home Edition 5.1.2600 (WinXP Retail)
Date 2006-12-29
Time 22:37

--------[ Optical Drives ]----------------------------------------------------------------------------------------------

[ HL-DT-ST DVDRAM GSA-4081B ]

Optical Drive Properties:
Device Description HL-DT-ST DVDRAM GSA-4081B
Manufacturer Hitachi-LG
Device Type DVD+RW/DVD-RW/DVD-RAM
Interface ATAPI

Writing Speeds:
DVD+R 8x
DVD+RW 4x
DVD-R 4x
DVD-RW 2x
DVD-RAM 3x
CD-R 24x
CD-RW 16x

Reading Speeds:
DVD-ROM 12x
CD-ROM 32x

Device Manufacturer:
Company Name LG Electronics
Product Information http://www.lge.com/catalog/proddivergent?categoryId=CTG1000500
Firmware Download http://www.lge.com/support/software.jsp

--------[ Debug - PCI ]-------------------------------------------------------------------------------------------------

B00 D00 F00: Intel 82865PE Memory Controller Hub [A-2]

Offset 00: 86 80 70 25 06 01 90 20 02 00 00 06 00 00 00 00
Offset 10: 08 00 00 F8 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 86 80 70 25
Offset 30: 00 00 00 00 E4 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 02 4A 00 40 80 1C 00 00 00 00 00 00 00 00 00
Offset 60: 00 05 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 10 11 11 11 11 33 33 00 00 00 00 00 00 1A 38 00
Offset A0: 02 00 30 00 1B 4A 00 1F 12 0B 00 00 00 00 00 00
Offset B0: 80 00 00 00 30 00 00 00 00 70 00 00 10 10 00 00
Offset C0: 00 00 00 00 00 20 0E 28 00 00 00 00 00 00 00 00
Offset D0: 02 28 04 0E 0B 0D 00 00 00 00 00 00 00 00 40 01
Offset E0: 00 00 00 00 09 A0 06 21 00 02 00 00 00 00 00 00
Offset F0: 00 00 00 00 02 00 00 00 68 0F 03 00 00 00 00 00

B00 D01 F00: Intel 82865PE AGP Controller [A-2]

Offset 00: 86 80 71 25 07 01 A0 00 02 00 04 06 00 20 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 02 02 20 F0 00 A0 22
Offset 20: A0 FC A0 FE 80 E4 70 F4 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 08 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 68 0F 03 00 00 00 00 00

B00 D06 F00: Intel 82865PE I/O Memory Interface [A-2]

Offset 00: 86 80 76 25 02 00 80 00 02 00 80 08 00 00 00 00
Offset 10: 00 00 CF FE 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 43 65 10 04 00 00 00 00 04 00 00 00 00 00 00 00
Offset 50: 01 00 80 00 02 01 84 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 04 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 55 05 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 20 08 00
Offset B0: 00 00 00 00 F0 43 FC 7D 01 00 00 00 09 00 00 00
Offset C0: 00 00 00 00 20 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 FF FF FF FF FF FF FF 3F
Offset E0: 00 00 00 00 00 00 01 02 FF 0E 00 00 00 00 04 00
Offset F0: 00 0C 02 00 00 00 00 00 68 0F 03 00 74 FC 00 00

B00 D1D F00: Intel 82801EB ICH5 - USB Controller [A-2/A-3]

Offset 00: 86 80 D2 24 05 00 80 02 02 00 03 0C 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 C8 00 00 00 00 00 00 00 00 00 00 7B 10 48 71
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 05 00 00 00 00 00

B00 D1D F01: Intel 82801EB ICH5 - USB Controller [A-2/A-3]

Offset 00: 86 80 D4 24 05 00 80 02 02 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 CC 00 00 00 00 00 00 00 00 00 00 7B 10 48 71
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 13 02 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 05 00 00 00 00 00

B00 D1D F02: Intel 82801EB ICH5 - USB Controller [A-2/A-3]

Offset 00: 86 80 D7 24 05 00 80 02 02 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 D0 00 00 00 00 00 00 00 00 00 00 7B 10 48 71
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 12 03 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 05 00 00 00 00 00

B00 D1D F03: Intel 82801EB ICH5 - USB Controller [A-2/A-3]

Offset 00: 86 80 DE 24 05 00 80 02 02 00 03 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 D4 00 00 00 00 00 00 00 00 00 00 7B 10 48 71
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 10 01 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 2F 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 05 00 00 00 00 00

B00 D1D F07: Intel 82801EB ICH5 - Enhanced USB2 Controller [A-2/A-3]

Offset 00: 86 80 DD 24 06 01 90 02 02 20 03 0C 00 00 00 00
Offset 10: 00 F4 BF FE 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 7B 10 48 71
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 17 04 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 58 C2 C9 00 00 00 00 0A 00 A0 20 00 00 00 00
Offset 60: 20 20 00 00 00 00 00 00 01 00 00 00 00 00 00 C0
Offset 70: 00 00 DD 3F 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 01 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 FF FF 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 80 00 00 88 83 40 00 66 0F 05 00 06 14 00 00

B00 D1E F00: Intel 82801EB I/O Controller Hub 5 (ICH5) [A-2/A-3]

Offset 00: 86 80 4E 24 07 01 80 00 C2 00 04 06 00 00 01 00
Offset 10: 00 00 00 00 00 00 00 00 00 01 01 20 B0 B0 80 22
Offset 20: 90 FC 90 FC F0 FF 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 06 02
Offset 40: 02 28 30 76 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 02 64 73 00 00 00 00 00 50 01 34 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 C4 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 01 00 02 00 00 00 C0 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 05 00 00 00 4F 35

B00 D1F F00: Intel 82801EB ICH5 - LPC Bridge [A-2/A-3]

Offset 00: 86 80 D0 24 0F 01 80 02 02 00 01 06 00 00 80 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 01 04 00 00 10 00 00 00 00 00 00 00 00 00 02 00
Offset 50: 00 00 00 00 00 00 00 00 01 05 00 00 10 00 00 00
Offset 60: 8B 89 8A 83 D0 00 00 00 8B 80 80 85 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: FF FC 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 20 02 00 00 31 00 00 00 0D 00 00 00 00 03 01 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 08 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 86 21 00 00 00 0F 00 00 04 00 00 00 00 00 00 00
Offset E0: 10 00 00 80 81 06 0F 14 33 22 11 00 00 00 67 45
Offset F0: 00 00 40 00 04 00 00 00 66 0F 05 3E 00 00 00 02

B00 D1F F01: Intel 82801EB ICH5 - ATA-100 IDE Controller [A-2/A-3]

Offset 00: 86 80 DB 24 07 00 88 02 02 8A 01 01 00 00 00 00
Offset 10: 01 00 00 00 01 00 00 00 01 00 00 00 01 00 00 00
Offset 20: A1 FF 00 00 00 FC EF FF 00 00 00 00 7B 10 48 71
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 FF 01 00 00
Offset 40: 00 80 03 A3 00 00 00 00 04 00 00 02 00 00 00 00
Offset 50: 00 00 00 00 44 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 08 00 00 00 00 00 00 00 08 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 05 00 00 00 00 00

B00 D1F F02: Intel 82801EB ICH5 - Serial-ATA/150 IDE Controller [A-2/A-3]

Offset 00: 86 80 D1 24 05 00 A0 02 02 8F 01 01 00 00 00 00
Offset 10: 01 EC 00 00 01 E8 00 00 01 E4 00 00 01 E0 00 00
Offset 20: 01 DC 00 00 00 00 00 00 00 00 00 00 7B 10 48 71
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 12 01 00 00
Offset 40: 07 A3 00 80 00 00 00 00 01 00 01 00 00 00 00 00
Offset 50: 00 00 00 00 11 10 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 01 00 02 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 05 70 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 13 00 00 20 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 05 00 00 00 00 00

B00 D1F F03: Intel 82801EB ICH5 - SMBus Controller [A-2/A-3]

Offset 00: 86 80 D3 24 01 00 80 02 02 00 05 0C 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 01 D8 00 00 00 00 00 00 00 00 00 00 7B 10 48 71
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 09 02 00 00
Offset 40: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 05 00 00 00 00 00

B00 D1F F05: Intel 82801EB ICH5 - AC'97 Audio Controller [A-2/A-3]

Offset 00: 86 80 D5 24 06 00 90 02 02 00 01 04 00 00 00 00
Offset 10: 00 00 00 00 00 00 00 00 00 FC BF FE 00 F8 BF FE
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 7B 10 48 71
Offset 30: 00 00 00 00 50 00 00 00 00 00 00 00 11 02 00 00
Offset 40: 09 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 01 00 C2 C9 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 05 00 00 00 00 00

B01 D02 F00: Intel 537EP Modem

Offset 00: 86 80 80 10 97 01 90 02 04 00 03 07 10 20 00 00
Offset 10: 00 E0 9F FC 01 B8 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 86 80 09 10
Offset 30: 00 00 00 00 80 00 00 00 00 00 00 00 11 01 01 3E
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 01 00 42 C8 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

B01 D08 F00: Intel PRO/100 VE Network Connection

Offset 00: 86 80 50 10 17 01 90 02 02 00 00 02 10 20 00 00
Offset 10: 00 F0 9F FC 01 BC 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 7B 10 48 71
Offset 30: 00 00 00 00 DC 00 00 00 00 00 00 00 14 01 08 38
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 01 00 22 FE
Offset E0: 00 40 00 3A 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 66 0F 05 00 00 00 00 00

B02 D00 F00: nVIDIA GeForce FX 5200 Video Adapter

Offset 00: DE 10 22 03 07 00 B0 02 A1 00 00 03 00 F8 00 00
Offset 10: 00 00 00 FD 08 00 00 E8 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 7B 10 19 30
Offset 30: 00 00 00 00 60 00 00 00 00 00 00 00 10 01 05 01
Offset 40: 7B 10 19 30 02 00 30 00 1B 0E 00 1F 12 43 00 1F
Offset 50: 01 00 00 00 01 00 00 00 CE D6 23 00 0F 00 00 00
Offset 60: 01 44 02 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 70: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 80: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 90: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

PCI-8086-2570: Intel i848/865/875/E7210 MMR

Offset 00: 08 08 08 08 08 08 08 08 00 00 00 00 00 00 00 00
Offset 10: 02 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 20: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 30: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 40: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 50: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
Offset 60: 45 05 C0 D2 C6 42 14 00 71 02 30 20 00 00 00 00

--------[ Debug - Video BIOS ]------------------------------------------------------------------------------------------

C000:0000 U.z.K7400.L.w.VIDEO ....8.&...IBM VGA Compatible........07/16/03
C000:0040 ....................{..0..p~. ..........".........PMIDl.o.......
C000:0080 .....3...........NV..'.gx" 4.................P.P.wM...<X=.DJD^D
C000:00C0 ..3..n...........&.`...0W...o.o.o.o.p.p.o............V.W........
C000:0100 ...w..................................Hp4...(#..end bmp.PCIR..".
C000:0140 ........z.......GeForce FX 5200 BIOS............................
C000:0180 .................................Version 4.34.20.22.A5 ...Copyri
C000:01C0 ght (C) 1996-2003 NVIDIA Corp...................................
C000:0200 ................NV34 Board - p118dtnz..............Chip Rev ..
C000:0240 [email protected]+le.M.....
C000:0280 ..........n.....q...G.t.....2.x...B.,.f`....o................u..
C000:02C0 fa....f`3....fa....C.*....R.......u.........8...t......2.....t..
C000:0300 Q.........Y.f..7.....df.#....f........u...d.f..7...f........u..|
C000:0340 d.f..7...f+.........u.S..r[.Gj.f`f...h...tf.....f3.f..f......>df
C000:0380 .....f.q..../dfa.........".C...C..u............C..u..........f..
C000:03C0 ....C...."'C..'C..u...B.J..f............f......C..'C..u..f.....Q

------------------------------------------------------------------------------------------------------------------------

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
 

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Retired Moderator
Joined
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106,726 Posts
Well, the symptoms are the filters issue, perhaps you missed a step. Here's my generic filter removal script that usually fixes this issue.

Fix for missing DVD/CD drives.

Create a text file with NOTEPAD containing the following data exactly as below and name it FIXCD.REG
You should have 3 boxes on the bottom in NOTEPAD.
1)Filename : fixcd.reg
2)Save as type: all files
3)Encoding: ANSI
If you do not change it from txt type to All files type, then the file will actually be fixcd.reg.txt, this won't accomplish the desired result

Double click on the file and say yes to the merge into registry question.

----------------------- Use text after this line, contents of FIXCD.REG -----------------------------
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"UpperFilters"=-
"LowerFilters"=-

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdr4_2K]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdralw2k]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Cdudf]

[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\UdfReadr]
------------------------------ Use text before this line --------------------------------
 

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Discussion Starter · #4 ·
Johnwill,
Thank you for your suggestion. After executing the registry change, and re-booting, my drive now shows up in devicemanager without the exclamation mark. It also shows up under 'my computer'. I can use it to read disks, but not to burn. Non of my software (Nero or Roxio) recognize it as a DVD Burning device...

One step closer, but still no burning!

Awni
 

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How long have you been using Nero and Roxio on the same computer?

There is a problem with them on the same computer and becasue of the drag to disk procedures they do not agree.

For removing Nero try using this and then also remove Roxio from your system afterwards reboot and re-install Roxio.

Are you using Nero?

Somebody spoke to Nero tech support on safe mode boot problem. They said that Nero Incd 4300, 4303 has a major bug which prevents a lot of computers from booting into safe mode. Tech support said to go back to older version of Incd and a fix will be in the next update. Tech support said all their computers tested had this problem and a lot of people were calling.

download this little tool and it will remove all traces ,including Registry
Of any 3 third party CD software (as in ...(Incd)

http://aumha.org/downloads/cdgone.zip

It's called CDGone ,then after you run it reboot ,what will happen is
the device manager will find new hardware (which is your CD-ROM)
don't be alarmed...Just keep clicking next ,till you click finish.
 

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Discussion Starter · #6 ·
Thanks ozrom1e!

I have only just installed Nero...I was thinking that that would solve the problem. I am not using Nero, and would rather stick with Roxio (am used to it).

I will try what you suggested and post the results back!

Thanks!

Awni
 

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Discussion Starter · #7 ·
ozrom1e,

Quick question, should I un-install roxio and nero using the 'Add/Remove programs' in control panel and then run the CDgone change? Or will the CDgone uninstall those apps for me?

Thanks

Awni
 

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I'd uninstall ALL the burning applications, then run the registry fix, and try installing ONE of the burning applications. I'd start with Nero, it's never corrupted those filter settings for me.
 
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