I'm almost 100% positive that the nVidia 5500 would be DVI-I outputs. I'd try the converter on another machine, perhaps a loose connection inside. It's just some wires to the proper pins, not exactly the most complicated device on the planet. 
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Please click the link below for your operating system to download the TSG SysInfo Utility. Click on "Save File" then double-click the file to run it. Copy and paste the report in your initial post. Windows 7 and later (downloads a file named tsginfo.exe) | Windows XP (downloads a file named SysInfo.exe)
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