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DSL Modem

831 Views 4 Replies 3 Participants Last post by  DFW

I am trying to help a mate with his internet problem, the trouble is about after 10 to 20 mins of surfing the connection just freezes, and you can not open web page, get email or update any software, it dead, the only way to sort, is to pull out the usb cord to the modem, and plug it back in, which powers down the modem as it pulls power from the system, or restart, which will reboot modem as well.

I have tried reinstalling and updating modem drivers and resetting internet account, I am beginning to think that the modem is faulty, what do you think. :confused: :confused:


System is clean of nastys
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Augie65 said:
If rebooting the modem restarts it everytime, I would have them replace or check it out.
Yes it does, thanks for comfirming that :up:

Thank you..
Ran the SpeedTouch™ Diagnostics, and all led's are fine, led's are ok when it goes south as well.

But thanks
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