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Discussion Starter · #1 ·
Hello all,first let me start by saying i am no expert in networking and my english is not perfect.

I'll keep this as simple as i can with the way i describe it. I have been using a router for a couple of years for my internet connection and it latetly it has given me problems,random dc,random reset. I now wish to go back to a direct cable connection in my PC,and stop using the router.

However,if i plug it in the cable i do not have internet connection. I have tried to setup the IP and DNS adress to obtain it automatically ,i have typed them in manually and still it won't work.

The main things it keeps telling me when i run the Troubleshoot tool are :

- The Default Gateway is not available
- Windows can't communicate with the device or resource ( primary DNS server )

If you require any more info and want to give me a hand with fixing this info,please ask. Thanks for your time.
 

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Hi Denjin, and welcome to TSG.

Since you don't mention it, have you tried turning the modem off for a minute or two when switching the modem's connection between the router and the computer?

If you are using DSL for your Internet connection, is the router or the modem handling the PPPoE authentication?

Do you know if the modem requires the use of a crossover Ethernet cable for its connection?

With the computer connected directly to the modem, open a Windows DOS/Command box and enter IPCONFIG /ALL . Mark, and copy the full set of results to the Windows clipboard. Add the router back into the setup and come back to this topic. Paste your results into a new post in this topic.
 

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Discussion Starter · #3 ·
Hello,thanks for the reply.

I connected the internet cable directly into my PC an these are the results that i got by using the ipconfig/all command.



Windows IP Configuration

Host Name . . . . . . . . . . . . : Amedon-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet
NIC #2
Physical Address. . . . . . . . . : 00-11-95-61-C6-BF
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.253.102(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Friday, September 13, 2013 6:12:55 PM
Lease Expires . . . . . . . . . . : Saturday, September 14, 2013 6:12:55 AM
Default Gateway . . . . . . . . . : 192.168.253.1
DHCP Server . . . . . . . . . . . : 89.37.70.2
DNS Servers . . . . . . . . . . . : 193.231.169.2
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1E-8C-47-D4-68
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C1FEB36F-3ADF-42A6-9FA5-5C13EDC10958}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{21F2C4A8-60B1-491C-B91A-5AB65909AF94}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Again,i am trying to have a internet connection without the use of my router.
 

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What firewall or security suite is, or ever was, on the system?

Please try these pings and show the results the same way you did the ipconfig /all ...

ping 192.168.253.102 (or whatever the current IPv4 address is)

ping 192.168.253.1

ping 8.8.4.4

ping yahoo.com


What type of service is this? When you use the router is the WAN (Internet) section configured as just "dynamic"?
 

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Discussion Starter · #5 ·
What firewall or security suite is, or ever was, on the system?

Please try these pings and show the results the same way you did the ipconfig /all ...

ping 192.168.253.102 (or whatever the current IPv4 address is)

ping 192.168.253.1

ping 8.8.4.4

ping yahoo.com


What type of service is this? When you use the router is the WAN (Internet) section configured as just "dynamic"?
I have tested the pings you said and these are the results

C:\Users\Amedon>ping 192.168.253.102

Pinging 192.168.253.102 with 32 bytes of data:
Reply from 192.168.253.102: bytes=32 time<1ms TTL=128
Reply from 192.168.253.102: bytes=32 time<1ms TTL=128
Reply from 192.168.253.102: bytes=32 time<1ms TTL=128
Reply from 192.168.253.102: bytes=32 time<1ms TTL=128

Ping statistics for 192.168.253.102:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Amedon>ping 192.168.253.1

Pinging 192.168.253.1 with 32 bytes of data:
Reply from 192.168.253.102: Destination host unreachable.
Request timed out.
Reply from 192.168.253.102: Destination host unreachable.
Request timed out.

Ping statistics for 192.168.253.1:
Packets: Sent = 4, Received = 2, Lost = 2 (50% loss),

C:\Users\Amedon>ping 8.8.4.4

Pinging 8.8.4.4 with 32 bytes of data:
Reply from 192.168.253.102: Destination host unreachable.
Reply from 192.168.253.102: Destination host unreachable.
Reply from 192.168.253.102: Destination host unreachable.
Reply from 192.168.253.102: Destination host unreachable.

Ping statistics for 8.8.4.4:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

C:\Users\Amedon>ping yahoo.com
Ping request could not find host yahoo.com. Please check the name and try again.

And to answer the questions, i use windows firewall + Nod 32 ( tried disabling them and it did not help ). And the WAN is set on dynamic, i tried to configure it manually,and got the same results. It is posibble i messed something up on manual config. As i said i'm not really good with these.

I hope the info helps :)
 

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Again, what kind of service is this?

You are getting poor communication with the Default Gateway and no internet access.

If you have a direct ethernet connection to the ISP then the problem is the ISP's or the transmission between ISP and your computer. I think that the same is true for satellite or fixed wireless service.

If you have some other kind of service and have a modem/router then the problem seems to be with that device or maybe the cable between it and your computer (and I totally do not understand the Dhcp server).
 

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Discussion Starter · #8 ·
Again, what kind of service is this?

You are getting poor communication with the Default Gateway and no internet access.

If you have a direct ethernet connection to the ISP then the problem is the ISP's or the transmission between ISP and your computer. I think that the same is true for satellite or fixed wireless service.

If you have some other kind of service and have a modem/router then the problem seems to be with that device or maybe the cable between it and your computer (and I totally do not understand the Dhcp server).
The service type is through a LAN ethernet connection.

Do you live in Romania?

What is the model number of the modem you have?

The one thing that looks odd is the DHCP and DNS...
Yes,i do live in Romania. The type of modem that's used i don't know.

The router i have though is a Dlink DI 524 ( i dont want to use this anymore )
 
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