Tech Support Guy banner
  • IMPORTANT: Only authorized members may reply to threads in this forum due to the complexity of the malware removal process. Authorized members include Malware Specialists and Trainees, Administrators, Moderators, and Trusted Advisors. Regular members are not permitted to reply, and any such posts will be deleted without notice or further explanation. Notice
Status
Not open for further replies.
1 - 2 of 2 Posts

· Registered
Joined
·
2 Posts
Discussion Starter · #1 ·
can some one come to the rescue, My friend is trying to dial up his normal ISP, he types in the user name and pass Word into the modem dial up box, as normal and then the computer starts to dial up the ISP connection telephone number, as normal .....but then some how the dial up connection number changes to what looks like an international phone number ( 001 358 455579346 )
and the pass word also changes...?

He has checked his computer over with the installed anti virus / fire wall programms , and nothong is found.

This happens every time he tries to log on , at the moment he cannot download any programms or software to help with this problem..? can any one offer some advice as what to do, and how to stop this problem from comming back in the future..? He is running Windows XP

Many Thanks......
 

· Banned
Joined
·
1,224 Posts
Maybe you can download the programs.....spybots&d, adaware, HJT for him. Put it on disk and give it to him. I do not think he needs to be on the internet to run those programs.....just a thought.
 
1 - 2 of 2 Posts
Status
Not open for further replies.
Top