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Desktop connects fine with cable modem but laptop won't

34K views 12 replies 8 participants last post by  Bryan000 
As the others have said if you are unplugging the modem, then connecting the same cable to the laptop, plugging the modem in and booting the laptop you should be OK.

But, your laptop is not getting an IP configuration from your ISP. (169.254.x.y addresses are private and assigned by Windows.)

I understand that a few ISP's will allow only one MAC address to be connected to the modem. In other words, for these few ISP's to connect a different computer you need to register the MAC address of its ethernet adapter with them. Unless you know that this is not the case I suggest you call their tech support and ask about this. And if it is the case, ask if there is some automatic way of doing the registering w/o calling them.
 
If you are trying to help jstylz, he/she seems to have lost interest.

If you are looking for help for yourself, please start a new thread and also describe your network. Since I may not be the only one who doesn't quite understand "phone modem" please give the brand and model of all modems and routers in your network.
 
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