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Discussion Starter · #1 ·
Hello,

I have recently used the Acer Recovery tool to reload Windows XP whilst saving a back up of all files (see previous thread).

All worked really well and Windows installed fine.

However, when I try to access the backed up files (in C:Backup) I get an error message advising that accedd is denied.

The properties of my C drive show that there is 130Gbs of data used so the files must have been backed up, I just cant access them.

I have an idea that this could be because I set a password on the previous installation of XP, but I would have thought that on reinstalling with a single administrator access user would not cause an issue.

Any ideas would be greatly appreciated as I have about 100Gbs of photos that I would like to retain (and yes I will back these up afterwards - lesson is being well and truly learned!!)

Thanks
 
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