Tech Support Guy banner
Status
Not open for further replies.
1 - 8 of 8 Posts

·
Registered
Joined
·
6 Posts
Discussion Starter · #1 ·
I am not sure what the cause is so I am looking for suggestions. I am not sure if it is the battery or not. It won't turn on when it is pluggged up either. Is it just fried?
 

·
Registered
Joined
·
6 Posts
Discussion Starter · #3 ·
Still doesn't come on. The light above where the plug plugs into the computer is orange. ( not sure if it should be a different color it's a friends computer).
 

·
Registered
Joined
·
6 Posts
Discussion Starter · #5 ·
Ok one other thing I noticed. When the laptop is plugged in without the battery, if I remove the power cord from the laptop the lights on the face of the keyboard will light up real briefly. If I do the same thing with the battery in nothing happens. BUt still the computer will not turn on just plugged up with no battery.
 

·
Registered
Joined
·
11,253 Posts
Well, since the keyboard lights up, it sound like there is still power going through the system.

Like I said previously, there are a number of options:

  1. Charger doesn't work.
  2. Power jack on the laptop doesn't work.
  3. Motherboard or other essential hardware is fried.
-------------------------------------------

Most likely it is one of the first two, but there's no way for me to be sure which.

If you can get another charger that is compatible with the laptop, or vice versa, then you can narrow down the choices by trial and error.
 

·
Registered
Joined
·
6 Posts
Discussion Starter · #7 ·
The charger turns blue like it's working so the power is for sure going through it and when i plug it in the laptop the light indicator on the laptop does come on to show it is plugged into the charger. I am kind of leaning towards a motherboard problem because my desk top did the same thing last year (also a dell) and the motherboard was fried.
 

·
Registered
Joined
·
38 Posts
Well i've actually had a similar issue with an HP i had taken in to fix.
Turned out that the hinge on the inside was used so much (From opening and closing harshly) that it actually ripped the adapter out of its place, which in turn means that the jack eventually just shorted out and died from the internal abuse. It could be the internal adapter..and in my case (which was kind of odd too) The power supply was dead. But I replaced the adapter, and the power supply, worked beautifully!
 
1 - 8 of 8 Posts
Status
Not open for further replies.
Top