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Discussion Starter · #1 ·
Hello anyone/everyone,
Not sure if this is the correct forum but I'll try.
Some how I got tied into something that requires me to log in with a password when I restart my system after a shut down. The system starts with the logo of a saki bottle, white, ceramic "kitty" with one paw upraised and below is a block for a password. Dell denies requiring anyone to have a password to log on but, I'm stuck with the password requirement. I don't know how I got it but I would like not to have to enter a password.
Any help will be appreciated.
Jim
 

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sounds like a bios password. When you enter your password, can you get to windows? Can you post a screenshot?
 

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Discussion Starter · #3 ·
Hi V,
We haven't "talked" since this morning and my music is just chugging along as well as my wife's but, now she tells me, she can go days without an interruption.
With the password problem, entering the password and hitting enter I go directly to my desk top, not much to get a screen shot of.
Jim
 

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Whats the make and model again? As you have the password this should be an easy fix (famous last words).
 

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Nah, Im just on a tablet instead of mylaptop and dont have full functionality. Thats myfault not the forums. :)

Let m see what I candig up. It will probably tomorrow am though.

Thanks,

v
 

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Discussion Starter · #8 ·
Frank,
Wow!! Its amazing that the techs I encountered while I was still under warranty couldn't direct me to this page and didn't know that the password on boot was enabled by default. Not sure how my wife's identical but year younger system got away with out the P/W requirement. Going into set up as soon as I send this. I've been there before so I'm not too concerned.
Jim
 

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Frank's got amazing google-fu....:D
 

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Discussion Starter · #12 ·
Frank,
Arrgh! My electronics hate me! My microwave died last night! I thought that it might be associated with the door opener button that I repaired about 2 weeks ago but no such luck. I opened it up and from a semi-layman's view every thing seems ok at least all of the switches open and close. The timer starts but the magnetron doesn't energize. When I get done with this reply I'll shop on line for a new microwave, this one is 10 years old.
Back to the password problem.. I went back to set up and the three passwords I can find, BIOS, system and administrator, are all disabled. Where else could there be a password that is so early in the login process?
Jim
 

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Have you checked your start up list in msconfig?
 

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Discussion Starter · #14 ·
Frank,
Little help please, how do I go about that? But wouldn't anything I look for have to be Dell related?
At least I'm on the way to fixing my microwave. Found a bad micro switch in the door. Frustrating, switch costs $2.63 but shipping is $6.50!
Please let me know how to go about checking the start up list.
Jim
 

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Discussion Starter · #16 ·
v,
I sent my reply to Frank vs you. How do I go about checking my start up list in msconfig? But even if I do check, wouldn't anything I look for have to be Dell related?
I found a bad micro switch in my microwave. Switch $2.63 shipping, $6.50, GRRR
Jim
 

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actually all posts end up in the same thread, so flavallee and I (and everyone, for that matter) can read all input....one of the reasons we prefer the 'keep it in the forums' thing.....

Of course, the other part, this is an all-volunteer site....we're here (in the case of flavallee) because we genuinely love helping people and have a wealth and lifetime of knowledge to impart, as well as (in the case of me) because some of us have nothing better to do and enjoy learning from the wise ones.....

In short, we're all here because we want to be. And sometimes it takes a bit.

All THAT said, here's an article from flavallee that you can start on while we await his response. :)

http://library.techguy.org/wiki/Flavallee_-_Improve_Speed_And_Performance
 

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The common reason for the asking for password is a mobo battery going flat
When it has been turned off for a while , it can temporarily revert to default config, which is ask for password.
A new battery is only a couple of $$ so it is well worth changing it every 2 or 3 years, just in case.

A nearly flat mobo battery can cause all sorts of weird and wonderful behaviour
 

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Discussion Starter · #20 ·
V.,
The fact that you enjoy helping people is greatly appreciated by this guy!

I read flavallee's blurb and checked out my system. I'm in pretty good shape but I can't check my hard drive, its an AMD but doesn't tell me its speed. I'm not too concerned with speed, don't do games of any kind, except that my 8yr old grand daughter likes "Plants and Zombies" and can turn it on by herself. Its amazing how much kids pick up by "osmosis", we call on our 15yr old grandson, they live next door, for help out of tough cases.
Got off track. As long as I am off track, I'm pretty sure that you can answer this question. Can I clear the "Download" files once they are downloaded? My wife's computer knowledge is mostly what I have given her, and now our grandson. She has 700+files in her download list going back 3+ years. I don't know if this creates a problem but it seems to me that they can be deleted. I cleared mine and haven't found a problem....yet.
Jim
 
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