Contacts and address book are different-can't export

Please explain step by step what you tried already.

Regards,
Rollin

I am part of the Ride to Conquer Cancer and they have fundraising emails you can send out from their site. The site allows you to import your address book as a .csv file. I have followed the directions at Outlook. I select import export, then select export to a file, comma separated values, I select contacts folder, then save the file to my docs, and then finish. I go to the Ride site and upload the csv file. Problem is that the names do not match the names in my address book.

I've looked at address book tools and see that it is keeping the addresses in contacts. So I don't understand where these contacts that I uploaded came from, because they are not in address book. And where are the names that are in address book. They don't appear to be in contacts.

Is this enough?

What version of Outlook are you using?

Regards,
Rollin

2007

Not sure how to get this to the top of the list. Hope this is the way

I would say that there is a problem at the web site end if this translation. I would contact the support people there to see what is happening.

DaveA said:

I would say that there is a problem at the web site end if this translation. I would contact the support people there to see what is happening.

Click to expand...

The easy way to tell if this is the case is to open the .CSV file to see if the correct contacts are in it prior to uploading to the website. My guess is that the .CSV file does not contain all the contacts.

Regards,
Rollin

Rollin you're right. The .csv file doesn't contain the right contacts. So what do you think the reason is for that? And is there anything I can do. I'm not sure where these addresses came from. Looking at the names, some are over 5 yrs old and I don't recall including them in my address book.

Cd it be from am old version of Outlook? Somehow it transferred over? When I got this new computer, the vendor swapped hard drives- or copied my hard drive to the new laptop so I wouldn't have to reinstall everything. Then I installed Office 2007. Could the address book be an old one? And the new one never was incorporated?

Hi originale

Are you using Windows XP?

If so, is it possible you are sharing your Contacts between Outlook and Outlook Express?

Yes I am using XP. I never used Express, unless I did so unknowingly.

Search your computer for any files with the .PAB extension. This file is likely hidden so make sure to enable searching of hidden files/folders in Windows Explorer.

Outlook 2007 not longer supports .PAB (Personal Address Book) files but it is possible that you still have the file on your PC from your previous installation and that the contacts were not correctly imported from your old .PAB file.

Regards,
Rollin

Rollin: Just searched c drive and hidden files. Nothing. But what I wonder is why aren't my current contacts in address book for 2007 coming across on the csv file.

Sorry to be slow to reply. I'm not getting notifications of responses in my email. To answer your question, no I do not have anything called Useoutlook.